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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,188 Reviews
Call Service Center (678) 750-0648

4,188 Reviews of Lou Sobh Honda - Service Center

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November 22, 2024

Very helpful and efficient. Staff is friendly and respectful of my time. Will return again. More

by kbrew527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 25, 2024 -

Lou Sobh Honda responded

We appreciate your loyalty and your review. Thanks for choosing Lou Sobh Honda!

November 22, 2024

Very professional! They got me in and out quickly and in less time than I expected! More

by markfox8302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila ukama
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Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 22, 2024

Very helpful and knowledgable service manager, John Goode. I had two recalls on my 2023 CR-V Hybrid and he kept me informed as to when the repair kits arrived to the dealership so I could make my appt More

by peggy-swanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
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Jan 14, 2025 -

Lou Sobh Honda responded

Thanks for the review Peggy! We appreciate your business and will pass the compliment along to John and the team. See you next time!

November 22, 2024

Always super quick and courteous service. Never have had to wait long and no pressure to do any service you don’t want to do at the time. More

by mcm429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 22, 2024

Ryan did an amazing job taking care of me and my vehicle. I will definitely be back for any service needs in the future. More

by alankrigline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lou Sobh Honda responded

Great to hear! We really appreciate your review and look forward to serving you again in the future.

November 22, 2024

Service was positive experience. Tech needs to slow down his dialogue w customer. Rear differential was a $110 item and skipped pros and cons of doing it. More

by BPARRISH2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Lou Sobh Honda responded

Thanks for your review. We will take your comments to heart. Thanks for choosing Lou Sobh!

November 22, 2024

Easy in and out. Was told how long it would take and my car was ready almost exactly on time More

by DLWALLACE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 22, 2024

Too high price for all kind of services and parts also all high price everything More

by MYHOME2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Lou Sobh Honda responded

Thanks for your review. We hope that you were able to find the right parts for the right price at another location. We appreciate you and hope that you will keep us in mind for next time.

November 20, 2024

The dealership always is promo and professional. They provide you with updates and always review the services performed. Great dealership More

by YCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer - in service dept. 5 stars for her
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Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 20, 2024

Aquila was amazing. He took great care of me. Very happy with my service from Honda. Will definitely be back. More

by stephmiles1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila
Report | Print
Jan 14, 2025 -

Lou Sobh Honda responded

Thanks for the review Steph! We will be sure to let Aquila know! We appreciate your loyalty and look forward to serving you again in the future.

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