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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,222 Reviews

4,222 Reviews of Lou Sobh Honda - Service Center

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November 21, 2018

Quick, efficient, friendly staff Such a good experience, so friendly , they even washed my car after they serviced it. Would continue to use this service department and recommend it More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Lopez, Bonnie Massingill
Dec 03, 2018 -

Lou Sobh Honda responded

Thanks Karen for your kind words about Bonnie. We appreciate your business and we hope to see you next time you need service. Have a great day and welcome to the Lou Sobh Family. Chip Hill, Customer Relations Manager

November 21, 2018

Bonnie was fabulous. She took the time to listen and explain what my car needed. She was professional and polite. A+ for Bonnie. Thank you More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Massingill
Dec 03, 2018 -

Lou Sobh Honda responded

Thank you Karen. We appreciate your kind words about Bonnie. She does a great job for us. Thanks for taking the time to write. Have a nice day and we look forward to your next visit. Chip Hill, Customer Relations Manager

November 20, 2018

Great service as usual!! Went in for my 30K service and was explained the recommended approach and am very happy with the work and speed with which the service was done. More

by HondaLover1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Dec 03, 2018 -

Lou Sobh Honda responded

Thanks Honda Lover! (we love them too!). Sounds like we took great care of you and we appreciate your business. Thanks for the 5 stars and especially Justin! He does a great job for us. Have a great day. Chip Hill, Customer Relations Manager

November 19, 2018

Service Experience I was fortunate to deal with Jimmy Harris last year when I had my car in for service and again this year! He tells me exactly what the issue is, even More

by Carr Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Lou Sobh Honda responded

Carr Chick (gotta love the name), Thanks for the kind words about Jimmy. We appreciate you taking the time to write. He takes great care of his customers. Sounds like he did a great job for you. Have a great day and we look forward to your next visit. Have a great day. Chip Hill, Customer Relations Manager

November 19, 2018

great service even with the busyness of the day I still received great care from Tala! He took great care and checked me out as soon as he could More

by hondafamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Dec 03, 2018 -

Lou Sobh Honda responded

Thank you hondafamily. We appreciate your business. Great job Tala.

November 19, 2018

Great visit! Tala was amazing! He was efficient, friendly and detailed. He checked me in promptly, explained my service and what had taken place and did it all wit More

by Andihelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Dec 03, 2018 -

Lou Sobh Honda responded

Thank you for writing. Tala is awesome. He has been with us a long time now and our customers love him!! Looks like he took great care of you and your car. We appreciate your business and look forward to your next visit! Chip Hill, Customer Relations Manager

November 14, 2018

Justin Britt is an excellent Service Department Rep I must say that we take all of our Hondas here for service because of Justin Britt. We know we have a choice in maintenance but Justin is such a pleas More

by Moravian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Dec 03, 2018 -

Lou Sobh Honda responded

Yes, we are fortunate to have Justin with us. I have personally known him since he was 7 years old. Heck of an athlete!! Thanks for taking the time to acknowledge his work. We appreciate your comments and your business. Have a great day. Chip Hill, Customer Relations Manager

November 11, 2018

Recall and maintenance Service department was friendly and helpful. Justin was great. Investigated problems and helped save money where I could. It’s great that you offer a More

by Frankyuscg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Nov 13, 2018 -

Lou Sobh Honda responded

Thank you for taking the time to write. Justin does a great job for us and his customers. We appreciate your business and look forward to your next visit. Have a great day and I will be sure Justin reads this post. Welcome to the Lou Sobh Honda Family! Chip Hill, Customer Relations Manager

October 14, 2018

Great Service! I had my first oil change after purchasing my Odyssey at this dealership. To my surprise, my first oil change was free! From start to finish, I had More

by soccermom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Lou Sobh Honda responded

Thanks for your business. Have a great day and I will be sure Jimmy reads this post. Chip Hill, Marketing

October 08, 2018

Oil Change Been in 2X for oil change and tire rotation. Any time I have stepped foot into this dealership, everyone has been so pleasant and courteous! My wait More

by Kidwell61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McConnell
Oct 10, 2018 -

Lou Sobh Honda responded

Thank you for writing. We appreciate your kind comments. Heather and Shannon are great. We are very proud of the job they both do. Have a great day and hope to see you here next time you need service. Chip Hill, Marketing

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