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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,234 Reviews

4,234 Reviews of Lou Sobh Honda - Service Center

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October 02, 2018

Great as usual I have had numerous visits to this dealership for service on three different Hondas (and to purchase a car) and have not yet been disappointed. More

by Tinysaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thank you for the nice comments. We appreciate your business. I will be sure Justin reads this post. Have a great day!! Chip Hill, Marketing

September 29, 2018

Justin was great! Let’s face it. Dealer pricing for service can be a bit much. However, everything was clearly discussed and we were able to work out a reasonable solut More

by Financegent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new service shuttle driver was awesome!, Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thank You for the comments. We appreciate your business. I will be sure to thank Justin!! Chip Hill, Marketing

September 24, 2018

Honda service I would purchase another car and would tell people about the dealership just because of the service I receive there. Thank You for your service. More

by stan p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thank you Stan. We appreciate your business and look forward to taking care of you for many years to come.Have a great day!! Chip Hill, Marketing

September 24, 2018

Friendly service Very friendly staff . They explained clearly and what is required and not All done professionally. Didn’t take time to figure out the issue, so gave More

by Suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tala Sar
Oct 03, 2018 -

Lou Sobh Honda responded

Thanks for taking the time to write. We appreciate your business. Have a great day!! Chip Hill Marketing

September 22, 2018

exceptionl service employees were very courteous and kept me well informed as to what had to be done and status of work completed. I always make my appointments with Hea More

by dskouras1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Lou Sobh Honda responded

Thank you for the kind comments. Heather is awesome!! She has been here since the beginning ! Have a nice day and we look forward to your next visit. Thanks for being a part of our Lou Sobh Honda Family!! Chip Hill, Marketing

September 19, 2018

Exceptional service Justin Britt was awesome! From the moment I drove to the service shop, he saw me and came to greet me. He took the time to understand my car and the p More

by RichyRich50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sobh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Byczynski, Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thanks Richy Rich 50!!! We look forward to your business for many years to come!! Please tell your family and friends about us!!! See you next visit. Chip Hill, Marketing

September 17, 2018

Overall Very Good Experience Overall my experience with Lou Sobh has been very good and the team in service is extremely professional and don’t try to oversell like so many others More

by Wellread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Lou Sobh Honda responded

Thank you. We will continuously do our best to take care of your vehicle for as long as you own it!! Thanks for your business and thank you for your nice comments and loyalty. Have a great day and I will be sure Jimmy sees this post. Chip Hill, Marketing Manager

September 17, 2018

First Service Made my appointment through the Honda Link app. Super efficient process. Got reminders when the day came. Dropped off the Ridgeline and the service wa More

by Caltucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thanks Caltucky!! Have a great day and see you next visit. Chip Hill, Marketing

September 16, 2018

Service experience The service person was helpful, respectful and courteous. Jimmy kept me informed as the inspection was being done and worked with me to consult my More

by Carol M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Lou Sobh Honda responded

Thanks Carol. Jimmy does a great job for us. Hope to see you at the dealership again soon. Have a nice day!! I will be sure to thank Jimmy ! Chip Hill, Marketing

September 15, 2018

Very professional and courteous The service area is spotless and Justin was friendly and helpful. The wait time was 0 and service completed in 30 minutes while I waited. More

by thereswill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Oct 03, 2018 -

Lou Sobh Honda responded

Thank You!! We appreciate your kind comments. We look forward to taking care of you for many years to come. Chip Hill, Marketing

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