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4,309 Reviews of Lou Sobh Honda - Service Center
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November 08, 2024
Every time I go into this dealership the service department is extremely rude for absolutely no reason. I was told to come up there to get an inspection and drove all the way there for some woman in department is extremely rude for absolutely no reason. I was told to come up there to get an inspection and drove all the way there for some woman in the service to tell me in the rudest way possible they don’t do inspections for recalls. I get a call two days later asking if I am coming in for an inspection to see if my car needs the part that Honda is going to release soon. Overall they need to hire someone who has some sense or a good attitude. More
by mckenzie jennings
Verified Customer
November 07, 2024
As always, the service was excellent. I'm not sure what happened this time - I made an appointment at 7:30am, was there on time - but they didn't finish until 8:50. BUT that is the firs I'm not sure what happened this time - I made an appointment at 7:30am, was there on time - but they didn't finish until 8:50. BUT that is the first time that it has taken that long. More
by Erin Hanson
Employees Worked With
November 07, 2024
We purchased a Certified pre-owned Honda which had a slow leak in one tire. The tires were on the car when we purchased it but this was not covered under the 2 year or $24000 mile warranty and had to pay $3 leak in one tire. The tires were on the car when we purchased it but this was not covered under the 2 year or $24000 mile warranty and had to pay $300. for a new tire. We purchased the car in July, and it now only has 6000. miles on it. Other than that, we found this dealship to be very helpful and responsive. More
by PZR0401
Employees Worked With
Aquila Ukama
November 06, 2024
The process to get your oil change at Lou Sobh Honda is super simple. No appointments are needed. You can just show up and they will service your car. I went on a Monday and had a very short wait time. Sta super simple. No appointments are needed. You can just show up and they will service your car. I went on a Monday and had a very short wait time. Staff was friendly and I was able to get some work done in the lobby. Thanks for your help, Anthony! More
by alicia.argueta91
Employees Worked With
Anthony
November 06, 2024
Jimmy was very helpful. I had a challenge with my steering and was hoping to get the recall part. Jimmy had followed up to get the part and called me to get the recall comp I had a challenge with my steering and was hoping to get the recall part. Jimmy had followed up to get the part and called me to get the recall completed.. truly appreciate it. More
by Arun
Employees Worked With
November 05, 2024
Always a professional and pleasurable experience working with Jimmy Harris in the service debarment. I always appreciate the car wash too!! with Jimmy Harris in the service debarment. I always appreciate the car wash too!! More
by Rick
Employees Worked With
November 05, 2024
Lou Sohb Honda has been one of the easiest and most reliable service centers I have worked with. The online reservation website makes booking an appointment easy and convenient. reliable service centers I have worked with. The online reservation website makes booking an appointment easy and convenient. More
by George
Employees Worked With
