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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,283 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,283 reviews

August 21, 2025

Jose Pineda and JD Burns were an absolute joy to work with on my EV9 purchase. Jose was exceptionally patient and thorough in the sales process, and JD was just as good with the financing end. It was tru More

by jaydyess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pineda, JD Burns
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Aug 21, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re so glad Jose and JD made your EV9 purchase smooth and enjoyable. We’ll be sure to pass along your kind words to both of them. Enjoy your new EV9!

August 21, 2025

Super helpful and friendly staff. The dealership is really nice, clean and well organized with plenty of small accommodations. (Such as water and snacks for guests!) More

by marshalledove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Aug 21, 2025 -

Lou Sobh Kia responded

Thank you for the kind review! We’re glad you enjoyed our friendly staff and the little touches around the dealership. We appreciate your feedback!

August 20, 2025

I was not looking forward to buying a new car. At Lou Sobh, I had wonderful customer service and a great buying experience! More

by bketch77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Russell
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Aug 20, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We’re so glad our team made your car-buying experience easy and enjoyable. We truly appreciate your trust in us!

August 19, 2025

Always friendly staff. Appointment was kept as scheduled. Great waiting area with snacks and drinks. More

by carolmc17
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge #3648
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Aug 19, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad you enjoyed the friendly service, timely appointment, and comfortable waiting area. We appreciate your feedback!

August 19, 2025

Excellent service, great communication. . I didn’t have to wait to long. I like the popcorn. More

by bsheppard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Aug 20, 2025 -

Lou Sobh Kia responded

Thank you! We’re so glad you enjoyed the service, the quick turnaround, and even the popcorn. We appreciate your feedback!

August 16, 2025

Lease EV9. In Kia service since day one. 16 days and counting. Still waiting to hear from them. Not a word. More

by felipeadp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
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Aug 18, 2025 -

Lou Sobh Kia responded

We’re very sorry for the delay and lack of communication regarding your EV9. Please reach out directly to our Service Manager, Justin Britt, so he can provide you with an update and help resolve this as quickly as possible. Justin Britt: 678-679-7292

August 13, 2025

Andrew Krum was very kind, helpful and patient with my 1st car buying process.he made the process very stress free. More

by paige_it
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled Andrew made your first car-buying experience smooth and stress-free. Enjoy your new ride!

August 13, 2025

Jason and his co-workers did an excellent job with helping us. Thanks for all your help More

by r3curry5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t work work them
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Aug 13, 2025 -

Lou Sobh Kia responded

Thank you! We're glad Jason and the team could assist you so well. We appreciate your support!

August 12, 2025

It was NOT Shai. It was Andrew that helped us make the purchase. Shai was unavailable/under the weather. More

by ChrissaPox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew -Sales
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Aug 12, 2025 -

Lou Sobh Kia responded

Thanks for letting us know! We’re happy Andrew was able to assist you with your purchase. If you need anything else, just reach out!

August 11, 2025

Big kudos to Matt, Zorro and DJ. Matt offered creative ways to get the price within our budget. Beautiful dealership. We are in love with the Sportage. Matt located for us the ex More

by hps81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Lou Sobh Kia responded

Thank you for the wonderful review! We’re thrilled to hear Matt, Zorro, and DJ made your experience so positive. It’s great that Matt found the perfect Sportage for you and worked within your budget, and that Zorro’s knowledge impressed you. We truly appreciate your feedback and hope you enjoy every mile in your new Sportage!

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