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Lou Sobh Kia

Cumming, GA

4.9
992 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 992 reviews

April 05, 2024

The service took longer than expected (2-1/2 hours instead of 1-1/2-2 hours), but I know it is still good quality service. More

by karent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
April 05, 2024

As dealerships go, this appears to be one of the better ones. My experience was good in that they did not make me wait around any more than necessary during the sales process. I also feel they dealt fair More

by hudson5415
Recommend Dealer
Yes
Employees Worked With
Tim (sales). 5 Stars, Jeff Leftkowitz
March 30, 2024

Svc advisor Matt Williams got my oil change done quick and fast on a Saturday with out a appt and technician moe att did my alignment on my Sportage perfect great employees including svc mgr Justin Brit More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williams. Moe atteya Justin Britt
March 19, 2024

Have purchased three vehicles from this dealership in the past year. Always a pleasant experience and no pressure. Alexis is phenomenal at finding exactly what you need and made the process so easy. My son g More

by Chris F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Jeff Leftkowitz
Mar 27, 2024 -

Lou Sobh Kia responded

Awesome! We will definitely pass the compliment along to Alexis. Thank you for being a loyal customer and for taking the time to leave review. We appreciate your business!

March 17, 2024

The sales associate that we worked with went beyond our expectations in seeking ways to meet our requirements in purchasing a new car. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns, Tim Tyler, Jeff Christian
Mar 20, 2024 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 16, 2024

Not sure why I am required to write here. That is annoying and stupid. If you want feedback don't waste my time. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember. You have records I assume,
Mar 20, 2024 -

Lou Sobh Kia responded

Nathan, We appreciate your response. We are sorry to annoy you. We depend on these reviews to grow our business and fine tune our service and sales process. We hope you enjoyed your experience at our dealership!

March 16, 2024

Great customer service. We made an appointment for routine maintenance and we were in and out in less than two hours. More

by s_d_vanderwerff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Mar 19, 2024 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 14, 2024

Excellent experience all around. Salesman, sales manager and finance were so wonderful. Couldn’t have asked for a better experience. More

by Deborah Fletcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Phillip, Chad Calhoun
Mar 20, 2024 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 05, 2024

Jeremy is my guy at KIA. He is always there to help and answer all my questions. More

by tanyarobbs1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Mar 05, 2024 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 05, 2024

My Salesperson Alexis was absolutely amazing! We had been working together for several months to find the "perfect vehicle for me" I am very happy with the process and am glad that we took our More

by KHARPER
Recommend Dealer
Yes
Employees Worked With
ALEXIS MATTOX PATTON
Mar 08, 2024 -

Lou Sobh Kia responded

Wonderful to hear! We are so happy that you found your perfect match. We will be sure to pass the compliment along to Alexis. Congratulations on your new vehicle!

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