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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,487 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,487 reviews

May 22, 2026

After calling about a few manufacturers recalls the service team got me in right away, fixed all the recalls in a very short period and got me on my way. They were all very pleasant to deal with. More

by GALLOFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re happy to hear our service team was able to get your recalls taken care of quickly and get you back on the road in a timely manner. We truly appreciate your kind words about the team and thank you for choosing Lou Sobh Kia!

May 21, 2026

Amazingly good On time Good communication skills Called me when vehicle was done Very polite and knowledgeable More

by Ltarver
Recommend Dealer
Yes
Employees Worked With
Manager at Service department
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for your kind feedback! We’re glad to hear you experienced prompt service, great communication, and a knowledgeable team during your visit. We appreciate your support and thank you for choosing Lou Sobh Kia!

May 21, 2026

Great customer service by Elijah! Very knowledgeable, excellent disposition, and excellent sales person! Elijah made the whole process less stressful. More

by Infinite girl
Recommend Dealer
Yes
Employees Worked With
Elijah Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Barnes
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We’re so happy to hear Elijah provided knowledgeable and stress-free service throughout your experience. We’ll be sure to share your kind words with him. Thank you for choosing Lou Sobh Kia!

May 20, 2026

Pricing was as advertised. Joel was extremely helpful in reviewing the car for me and answered every question I had. I would recommend him to anyone who is thinking of buying a More

by jfwashbourne
Recommend Dealer
Yes
Employees Worked With
Joel
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re happy to hear Joel was extremely helpful and able to answer all of your questions throughout the process. We appreciate your recommendation and thank you for choosing Lou Sobh Kia!

May 20, 2026

have not used service center yet, but they did get my new K5 ready quickly More

by shagger43
Recommend Dealer
Yes
Employees Worked With
Jose Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear our team was able to get your new K5 ready quickly. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

May 20, 2026

Everyone was incredibly kind, and it made me certain that I will buy my next car here again. More

by mwnam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Lou Sobh Kia responded

Thank you for the kind words! We’re thrilled to hear our team made such a positive impression during your visit. We truly appreciate your support and look forward to helping you again in the future at Lou Sobh Kia!

May 18, 2026

Very prompt service and very friendly customer service received. Highly recommend Lou Sobh Kia for your service requirements. More

by Wini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2026 -

Lou Sobh Kia responded

Thank you for the great review, Wini! We’re glad to hear you received prompt and friendly service during your visit. We truly appreciate your recommendation and thank you for choosing Lou Sobh Kia!

May 18, 2026

Matt and the service crew are all outstanding! I’ve always received excellent service with a positive attitude. More

by Lumpkinheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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May 18, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re so glad to hear Matt and the service team continue to provide outstanding service with a positive attitude. We truly appreciate your support of Lou Sobh Kia!

May 18, 2026

Very helpful Very patient with my situation and let me know before Acknowledge Detailed timely matter More

by DENISEBOBO89
Recommend Dealer
Yes
Employees Worked With
Derek
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May 18, 2026 -

Lou Sobh Kia responded

Thank you for your review! We’re happy to hear your experience was helpful, patient, and informative throughout the process. We appreciate you choosing Lou Sobh Kia!

May 17, 2026

Fast and friendly service from staff. Able to get work completed in short time with appointment. More

by J.MISTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re glad you received fast and friendly service and that everything was completed quickly during your visit. Thank you for choosing Lou Sobh Kia!

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