
Lou Sobh Kia
Cumming, GA
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This is the first time going to Lou Sobh in Cumming. I liked the ease of everything. I liked how fast it went (despite the electric going out. Not their fault - storm) There was something that needed a I liked the ease of everything. I liked how fast it went (despite the electric going out. Not their fault - storm) There was something that needed a part and they are going to order it and install next week. Waiting room is clean. There is free coffee and water. I will def. take my car back there. More
The dealership was very impressive. Customer service was exceptional and the atmosphere was friendly and professional. I felt appreciated. Customer service was exceptional and the atmosphere was friendly and professional. I felt appreciated. More
My salesperson Chase was awesome! ! He took the time to show me all the new features. I am a previous Kia Soul owner (2017) and there are so many new changes, upgrades, etc. Great job! ! He took the time to show me all the new features. I am a previous Kia Soul owner (2017) and there are so many new changes, upgrades, etc. Great job!! I don't like when I put my car in drive all the doors are unlocked, so I had Chase change the settings. More
The dealership was very busy. But I was greeted immediately and the work was completed while I waited in a reasonable time. But I was greeted immediately and the work was completed while I waited in a reasonable time. More
We had an amazing experience. Matt and Tim were awesome. They took great care of us and helped us get to our bottom line number. Matt and Tim were awesome. They took great care of us and helped us get to our bottom line number. More
Matt is my service advisor and this was my first service experience since purchasing my Telluride at Lou Sobh. Matt was very attentive and took very good care of my Telluride and even got soaking wet going experience since purchasing my Telluride at Lou Sobh. Matt was very attentive and took very good care of my Telluride and even got soaking wet going to get my car in the pouring down rain to bring not to the service drive so I wouldn’t get wet. He even had the guys take the sticker off the back of my car that I didn’t want on there. Thanks Matt for the great service. More