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Lou Sobh Kia
Cumming, GA
1,070 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,070 reviews
June 03, 2022
Dealership was great and the service was quick and easy to do. Only problem is just getting out of the dealership otherwise. Everything is amazing and easy to schedule to do. Only problem is just getting out of the dealership otherwise. Everything is amazing and easy to schedule More
by ajk1772
Employees Worked With
Chad Calhoun, Terry Utley, Stephanie Harmon, Jeff Christian, Chase Mueller, Robert Wilkes
May 29, 2022
Service over charges. Locking gas door broke. I was told $165.00 to diagnose the issue. $266.. to fix. $32.00 for the part, honest mechanic took 5 minutes to replace. Locking gas door broke. I was told $165.00 to diagnose the issue. $266.. to fix. $32.00 for the part, honest mechanic took 5 minutes to replace. More
by Un happy customer
Employees Worked With
Garrett
May 24, 2022
Service was handled in a timely and appropriate manner. I appreciate how much dedication the team provides in providing the best service possible despite the Covid and work shortage circumstances in the wo I appreciate how much dedication the team provides in providing the best service possible despite the Covid and work shortage circumstances in the world today. Truly inspirational. Thank you so much Lou Sobh for your wonderful service. More
by Jchatman
Employees Worked With
Tim Bennett, Jeff Christian
May 22, 2022
Jeremy Crawford and Chase Mueller were outstanding. Thank you so much. I had a great experience in the service department and with Chase looking at new cars. Chase will be my sales guy when I return Thank you so much. I had a great experience in the service department and with Chase looking at new cars. Chase will be my sales guy when I return. Thank you. More
by SHANNONANDERSON0
Employees Worked With
Jeremy Crawford, Chase Mueller
May 17, 2022
Jeff, Jeremy and Garrett are excellent! Friendly, helpful. They go the "extra mile" to make sure the service is done correctly. Friendly, helpful. They go the "extra mile" to make sure the service is done correctly. More
by ruthannsmail
Employees Worked With
Jeremy and Garrett, Jeff Christian
May 13, 2022
Service dept was very helpful except I found out the warranty on my vehicle was not covered because I got the warranty at a different location warranty on my vehicle was not covered because I got the warranty at a different location More
by Jcfast64
Employees Worked With
Jeff Christian
May 11, 2022
Terrible service, leaving our vehicle sit with a running light issue for hours. 3 hours in they said it was the bulb. Great diagnosis except that it was wrong. 6 hours in they blamed our towing harness, whi light issue for hours. 3 hours in they said it was the bulb. Great diagnosis except that it was wrong. 6 hours in they blamed our towing harness, which has caused no problems for over a year. Just awful. More
by Robert M
Employees Worked With
Jeremy
