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Lou Sobh Kia

Cumming, GA

4.9
1,076 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,076 reviews

December 12, 2021

Had a great experience except for the quote for the car payment. The salesperson was very helpful in my decision to purchase the Sorento besides the K 5. More

by charise_grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerver
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the great review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 05, 2021

Always prompt with my appointment, pleasant team, and very helpful. Stephanie is the best employee! More

by Bellahtwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

We will pass the compliment on to Stephanie. Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 05, 2021

The attention from all personnel was great! Easy and fast transaction. Thank you for everything More

by Jaime Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 04, 2021

Great friendly people who went out of their way to help me. Even when I have bad credit. More

by Meacham13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve, Tim Bennett
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 03, 2021

It was a pleasure, quick and easy. I would recommend them to everyone I know More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Hanyurwimfura.
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 25, 2021

Service member was exceptionally courteous. I was in and out at a reasonably good time. More

by Shawn M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 19, 2021

Great service and comfortable waiting area. Provides prompt shuttle service when needed. Have used their service department for 2 different Kia vehicles for years. More

by Rdalton04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 15, 2021

The service experience was horrible, Based on the service team work, I found them to be very dishonest and can’t be trusted. More

by vmalakius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nida Khamphouvong, Stephanie Harmon, Jeff Christian
Jan 14, 2022 -

Lou Sobh Kia responded

Could you give us more information on your experience? We would like to understand what happened.

November 07, 2021

The staff with Lou Sobh have always been polite and nice to deal with when having work completed on my vehicle. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy , Rusty Sosebee, Jeff Christian
November 06, 2021

I came for a simple break job. The breaks were put on the car upside down and backwards. I contacted the service department who didn't believe me and wouldn't take ownership of the issue. To More

by Shannonoc2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Christian
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