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Lou Sobh Kia

Cumming, GA

4.9
1,004 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,004 reviews

March 18, 2021

I brought my car in for service for an Important Safety Recall and an oil and filter change. I am always greeted with a smile and excellent service. My car was ready before the estimated time. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving a review! We appreciate your business and we are so happy that we were able to get you out and on your way in a timely manner. Thanks for choosing Lou Sobh Kia!

March 14, 2021

Exceptional service from the moment we walked in, Lou Sobh Kia is #1 every step of the way. I highly recommend buying all your cars from Lou Sobh Kia! More

by S.W.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Robert Wilkes
Mar 24, 2021 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! Welcome to the Lou Sobh Kia family!! We look forward to serving you again in the future.

March 13, 2021

Great service with an "in & out" time for an oil change just under an hour. Time means a lot to me as Lou Sobh's efficiency saves part of my day. More

by jfailla2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode, Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the review! We appreciate your business and look forward too serving you again in the future!

March 12, 2021

Everyone I dealt with at the dealership was very thoughtful and courteous. Chase was very thorough in answering all my questions about the vehicle and wasn’t pushy. Honestly it was one of the “easie More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Chase Mueller
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the kind review Allison! We are so happy that your car buying experience was stress free. We appreciate your business and look forward to serving you in the future. Welcome to the Lou Sobh Kia Family!!

March 12, 2021

My experience was great from the moment I arrived on the lot until I drove off with my car. Working with Alyssa was awesome! Thanks Lou Sobh Kia!!! More

by harvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin
March 05, 2021

Excellent buying experience. Knowledgeable and friendly salesperson. Finance process was very easy and answered all my questions. The best car buying experience I have ever had. More

by Judyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you Judy! We really do strive for exceptional customer service. We appreciate your business and look forward to serving you again in the future. Welcome to the Lou Sobh Kia Family!

February 27, 2021

Outstanding sales and management employees from Chase, Jeff and Nathan fair and honest from start to finish. Chase is extremely knowledgeable how all the features work and spent over two hours going over More

by patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin, Stephanie Harmon, Jeff Christian, Chase Mueller, Jeff Leftkowitz
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the thoughtful review Patrick! We really appreciate your business and look forward to serving you again in the future!

February 26, 2021

Always helpful and polite. Explains what will be checked and what was found. Service appointments handled promptly with no waiting. Also car was washed after each service appointment. More

by Valawa318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving a review! We appreciate your business and look forward to serving you in the future!

February 26, 2021

I found that they were friendly and efficient. There were a busy the afternoon I went in, but still finished my car in a reasonable amount of time. More

by BPalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode, Stephanie Harmon
Mar 24, 2021 -

Lou Sobh Kia responded

Thanks for the honest review! We do try to expedite the process. We really appreciate your business and look forward to serving you in the future!

February 26, 2021

This Kia dealership is awesome. When I drive up to the Bay Area, I was me by an associate and told them I had a 9:00 appointment and they knew who I was. The associate had my recall paperwork. They have More

by Hybrid Kia Service
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the excellent review! We really appreciate your business and look forward to serving you again in the future!

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