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Lou Sobh Kia

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Lou Sobh Kia

Name: Lou Sobh Kia
Address: 1135 Buford Rd, Cumming, GA, 30041, US
Telephone: (470) 380-0831
Rating: 4.8

4.8

1,092 Reviews

1135 Buford Rd, Cumming, Georgia 30041

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Sales: (470) 380-0831

Service: (470) 253-6013

Parts: (470) 253-6041

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Lou Sobh Kia

Cumming, GA

Overview

Reviews

Vehicles

4.8

1,092 Reviews

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1135 Buford Rd

Cumming, GA

30041

Directions

4.8

1,092 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,092) Inventory (366)

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Sales: (470) 380-0831

Service: (470) 253-6013

Parts: (470) 253-6041

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sales person price Lou customer service buying experience dishonest trade in unprofessional

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Showing 1,092 reviews

December 03, 2021

SALES VISIT - NEW

It was a pleasure, quick and easy. I would recommend them to everyone I know to everyone I know More

by Happy Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Herve Hanyurwimfura.

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Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 25, 2021

SERVICE VISIT

Service member was exceptionally courteous. I was in and out at a reasonably good time. out at a reasonably good time. More

by Shawn M

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Stephanie Harmon

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Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 19, 2021

SERVICE VISIT

Great service and comfortable waiting area. Provides prompt shuttle service when needed. Have used their service department for 2 different Kia vehicles for years. prompt shuttle service when needed. Have used their service department for 2 different Kia vehicles for years. More

by Rdalton04

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Stephanie Harmon

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Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

November 15, 2021

SERVICE VISIT

The service experience was horrible, Based on the service team work, I found them to be very dishonest and can’t be trusted. team work, I found them to be very dishonest and can’t be trusted. More

by vmalakius

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Nida Khamphouvong, Stephanie Harmon, Jeff Christian

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Jan 14, 2022 -

Lou Sobh Kia responded

Could you give us more information on your experience? We would like to understand what happened.

November 07, 2021

SALES VISIT - NEW

The staff with Lou Sobh have always been polite and nice to deal with when having work completed on my vehicle. to deal with when having work completed on my vehicle. More

by Terry

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jeremy , Rusty Sosebee, Jeff Christian

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November 06, 2021

SALES VISIT - NEW

I came for a simple break job. The breaks were put on the car upside down and backwards. I contacted the service department who didn't believe me and wouldn't take ownership of the issue. To car upside down and backwards. I contacted the service department who didn't believe me and wouldn't take ownership of the issue. To More

by Shannonoc2012

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Jeff Christian

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October 26, 2021

SERVICE VISIT

Excellent service appointment. Waited for the work to be completed. Waiting area is spacious, clean and comfortable. Jeff Christian is terrific! Very well done Lou Sobh Kia! Highly recommended! completed. Waiting area is spacious, clean and comfortable. Jeff Christian is terrific! Very well done Lou Sobh Kia! Highly recommended! More

by boblanning

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jeff Christian

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October 18, 2021

SERVICE VISIT

Great service completed within the expected timeframe; very knowledgeable staff. We have purchased 4 Kias from this dealership very knowledgeable staff. We have purchased 4 Kias from this dealership More

by Wzenallis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Stephanie Harmon

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October 18, 2021

SERVICE VISIT

Excellent service. Great communication. No issues. Would highly recommend. Will make my primary service center. Would highly recommend. Will make my primary service center. More

by glencroc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jeff Christian

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October 16, 2021

SALES VISIT - NEW

Everyone was extremely helpful. No pressure to buy, they simply provided the info I asked for and answered all my question. Best experience I’ve had at a car dealership. The entire prowess was much quicker simply provided the info I asked for and answered all my question. Best experience I’ve had at a car dealership. The entire prowess was much quicker than I expected as well. More

by drizzit72

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nick Griemes

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