
Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 1,092 reviews
Our salesman was courteous, knowledgeable and extremely patient with us as he taught us all the features of our new vehicle. He went above and beyond to make sure we knew how to operate the new features of patient with us as he taught us all the features of our new vehicle. He went above and beyond to make sure we knew how to operate the new features of this very beautiful vehicle. More
My sales person, Alyssa, was exceptional. She went the extra mile and was the deciding factor in my decision to lease my new car. Highly recommended. extra mile and was the deciding factor in my decision to lease my new car. Highly recommended. More
Very poor customer service! I would give it a 0 out of 5. Unprofessional and odd behavior from the sales rep. Very concerning! This should be properly addressed during the training sessions and onboarding on Unprofessional and odd behavior from the sales rep. Very concerning! This should be properly addressed during the training sessions and onboarding on how to treat and talk to prospecting customers. Apparently, this Kia place is a stand-alone and not affiliated with the Kia chain dealerships otherwise your staff members completely ignore and disrespect company policies and proper protocol procedures. Red flag More
Very pleasant, knowledgeable staff. Sean was very thorough with the presentation of the vehicle and all of its features. Jeff kept us informed of the process and made the it was streamlined. Very smo thorough with the presentation of the vehicle and all of its features. Jeff kept us informed of the process and made the it was streamlined. Very smooth and easy process. Would definitely recommend them...in fact I already have. More
Traded my Dodge Challenger for the popular Telluride. All though there was a mark up on this vehicle, the trade in on my car was awesome! It made up the difference and more. Thanks for a great experience. though there was a mark up on this vehicle, the trade in on my car was awesome! It made up the difference and more. Thanks for a great experience. More
Everyone was awesome. Matt was especially attentive and knowledgeable about the Sportage. We are super pleased with the whole car buying process. Tim was very helpful. We already sent 2 buyers your way. Di knowledgeable about the Sportage. We are super pleased with the whole car buying process. Tim was very helpful. We already sent 2 buyers your way. Diane and Rick More
My sales agent really was the person that made me take the time to go through the process of purchasing the car ,he was so patient, knowledgeable, helpful and kind ...it was a pleasure being in his presen the time to go through the process of purchasing the car ,he was so patient, knowledgeable, helpful and kind ...it was a pleasure being in his presence. he didn’t feel like a salesman at all I just felt like he was someone that wanted to help me find what I was looking for and he did just that More
I bought my seltos here during Black Friday and loved my car I traded in my seltos for a brand new Kia forte because i was looking for something cheaper ( i am a college student so i need something affordab car I traded in my seltos for a brand new Kia forte because i was looking for something cheaper ( i am a college student so i need something affordable and the forte was perfect) and not even 1 week later I found out the the radio is broken at least that is what I was told they are fixing it at no cost I hope they can fix it because I would hate to go back to finding another car they all have been great with helping me with fixing the problem I just hope they can fix the car or at least give me a new one that works because I drive a lot and I need a car that works. More
Service was fast and good. They kept me updated on the progress. And I felt like they worked diligently to get my car service completed in a timely manner. progress. And I felt like they worked diligently to get my car service completed in a timely manner. More
I bought my fiancé a Rav 4 from this dealership 2 months ago I loved the dealership and staff so much I came back and bought another car! I love the super friendly staff and the service department is top no ago I loved the dealership and staff so much I came back and bought another car! I love the super friendly staff and the service department is top notch! Jeremy Crawford helped me get where I needed to go and we will always come back to this dealer for our service needs as well as purchasing a great vehicle. More