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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

April 10, 2021

Stephanie was great. She was friendly and greeted me when I pulled up to the dealership. When my car was done she explained the paperwork to me and answered all of the questions I had with no problem. A-1 se More

by Kiba the Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
April 03, 2021

Jeff in service did a great job making my service experience a great one. He was courteous and kept me informed from check in to check out. Also washed my vehicle. Thanks so much. More

by rpbholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
April 03, 2021

Professional, honest, fair is how I describe this dealers ownership and sales team. No pressure or sales harassment tactics that many other dealers employ. I’m a repeat buyer and will buy here again in the f More

by Steven.Fricker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Sosebee, Jeff Leftkowitz
March 21, 2021

Nick was excellent in every aspect of my sales process! He was knowledgeable, courteous and very timely! Definitely an asset to Kia! Very impressed! Thank you so much! More

by tracy_blum1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the excellent review! We really appreciate your business and look forward to serving you again in the future!

March 18, 2021

I brought my car in for service for an Important Safety Recall and an oil and filter change. I am always greeted with a smile and excellent service. My car was ready before the estimated time. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving a review! We appreciate your business and we are so happy that we were able to get you out and on your way in a timely manner. Thanks for choosing Lou Sobh Kia!

March 14, 2021

Exceptional service from the moment we walked in, Lou Sobh Kia is #1 every step of the way. I highly recommend buying all your cars from Lou Sobh Kia! More

by S.W.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Robert Wilkes
Mar 24, 2021 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! Welcome to the Lou Sobh Kia family!! We look forward to serving you again in the future.

March 13, 2021

Great service with an "in & out" time for an oil change just under an hour. Time means a lot to me as Lou Sobh's efficiency saves part of my day. More

by jfailla2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode, Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the review! We appreciate your business and look forward too serving you again in the future!

March 12, 2021

Everyone I dealt with at the dealership was very thoughtful and courteous. Chase was very thorough in answering all my questions about the vehicle and wasn’t pushy. Honestly it was one of the “easie More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Chase Mueller
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the kind review Allison! We are so happy that your car buying experience was stress free. We appreciate your business and look forward to serving you in the future. Welcome to the Lou Sobh Kia Family!!

March 12, 2021

My experience was great from the moment I arrived on the lot until I drove off with my car. Working with Alyssa was awesome! Thanks Lou Sobh Kia!!! More

by harvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin
March 05, 2021

Excellent buying experience. Knowledgeable and friendly salesperson. Finance process was very easy and answered all my questions. The best car buying experience I have ever had. More

by Judyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you Judy! We really do strive for exceptional customer service. We appreciate your business and look forward to serving you again in the future. Welcome to the Lou Sobh Kia Family!

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