Lou Sobh Kia

Do not give your money to the people here that have no idea what they are doing. They will take your money, mess up your paperwork, and not tell you the correct processes to take after committing to give idea what they are doing. They will take your money, mess up your paperwork, and not tell you the correct processes to take after committing to give them your hard earned money. More

I’m just writing a bunch of words so you’ll take my I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. More

Be aware of this dealership. They run a “bait and switch” operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this o operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this occurred after I had reached out regarding a particular vehicle’s availability, which provided an ample opportunity to disclose this pricing policy. We only learned of the falsely listed price after my wife drove an hour to test drive it and began to negotiate. What makes it even worse is when I voiced my frustration with the the internet sales manager Sean Godwin, he couldn’t have been more dismissive and smug. His response was “Well, in all honesty, we never discussed price prior to your wife arriving and all the KIA dealerships are charging over MSRP”. I will never do business with a dealership that behaves like this. More

I am Always greeted with kindness. The staff Always takes the time to look into my car and what it needs. Car comes back clean too. the time to look into my car and what it needs. Car comes back clean too. More

Another great service experience at Lou Sobh Kia. This is the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, f the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, from the initial sale (Thanks Chase, you were awesome!) to every time I go in for service, whether it's an oil change or alignment. The waiting area is nice, clean, and comfortable. Plus, the service department lets you know everything they have done and all recommendations. It's great to find people you can trust. More

The entire staff was absolutely incredible. I have never had such a smooth sailing experience at a dealership. JD Burns made the process of finding and obtaining my vehicle completely effortless. He is frie had such a smooth sailing experience at a dealership. JD Burns made the process of finding and obtaining my vehicle completely effortless. He is friendly, knowledgeable, and incredibly helpful. I will continue to do business and refer others to Lou Sobh Kia in Cumming because of him. More

They have great service and pricing and are very professional people. They really know their products and are very knowledgeable. One of the most enjoyable car buying experiences I have had. professional people. They really know their products and are very knowledgeable. One of the most enjoyable car buying experiences I have had. More