Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Sobh Kia
Cumming, GA
1,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,092 reviews
February 19, 2021
Went in for a warranty repair and had a great experience. The staff was very helpful and friendly. Very happy overall and would recommend this place to family and friends. Thank you and keep up the great The staff was very helpful and friendly. Very happy overall and would recommend this place to family and friends. Thank you and keep up the great work. More
by April Baer
Employees Worked With
Jeff Christian
February 15, 2021
Great service and customer service. When I got there they were very friendly and help me and let me know what everything that was done to my car and ask me if I need anymore. Service done. were very friendly and help me and let me know what everything that was done to my car and ask me if I need anymore. Service done. More
by andreatavares
Employees Worked With
Jeff Christian
February 13, 2021
Exceptional customer service from the time we walked inside until we drove off the lot with our née Telluride!! Highly recommend. And we plan to be a lifetime customer. inside until we drove off the lot with our née Telluride!! Highly recommend. And we plan to be a lifetime customer. More
by Elizabethosmon
Employees Worked With
Gerardo Mondragon
February 10, 2021
Great Service!!! I will continue to bring my car to Lou Sobh for service. Stephanie was professional, warm and very friendly. She had no problem honoring my coupon which I was very grateful for. Sobh for service. Stephanie was professional, warm and very friendly. She had no problem honoring my coupon which I was very grateful for. More
by rmkershaw
Employees Worked With
Stephanie Harmon
February 07, 2021
Excellent customer service! I've had my car serviced at Lou Sobh Kia for two years. They have always been helpful, honest, reliable and trustworthy. They give me options and let me know what services and p Lou Sobh Kia for two years. They have always been helpful, honest, reliable and trustworthy. They give me options and let me know what services and prices to expect. Can't say enough great things about the service department! More
by Marla
Employees Worked With
Jeremy, John Goode, Jeff Christian
February 06, 2021
Our sales associate continues to provide us with excellent service even after the sale. JD is a great young man to work with. We will be back! excellent service even after the sale. JD is a great young man to work with. We will be back! More
by Mr. Smart
Employees Worked With
J.D. Burns, Stephanie Harmon, Jeff Leftkowitz
February 06, 2021
Everyone was kind & explained throughly what my car needed. Waiting area was really nice and comfortable. I have been coming here for years now! Great Team needed. Waiting area was really nice and comfortable. I have been coming here for years now! Great Team More
by Pamela P.
Employees Worked With
Jeff Christian
February 02, 2021
Do not give your money to the people here that have no idea what they are doing. They will take your money, mess up your paperwork, and not tell you the correct processes to take after committing to give idea what they are doing. They will take your money, mess up your paperwork, and not tell you the correct processes to take after committing to give them your hard earned money. More
by lauren
Employees Worked With
Jeff Leftkowitz, Robert Wilkes
January 20, 2021
I’m just writing a bunch of words so you’ll take my I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. More
by SkKAI29
Employees Worked With
John Goode, Jeff Christian
January 17, 2021
Be aware of this dealership. They run a “bait and switch” operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this o operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this occurred after I had reached out regarding a particular vehicle’s availability, which provided an ample opportunity to disclose this pricing policy. We only learned of the falsely listed price after my wife drove an hour to test drive it and began to negotiate. What makes it even worse is when I voiced my frustration with the the internet sales manager Sean Godwin, he couldn’t have been more dismissive and smug. His response was “Well, in all honesty, we never discussed price prior to your wife arriving and all the KIA dealerships are charging over MSRP”. I will never do business with a dealership that behaves like this. More
by NBurnham
Employees Worked With
Sean Godwin
