
Lou Sobh Kia
Cumming, GA
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When I arrived I was greeted and welcomed and they knew why I was there. They kept me updated on the progress of my service and then thanked me coming in. Very professional and all about delighting the cus why I was there. They kept me updated on the progress of my service and then thanked me coming in. Very professional and all about delighting the customer. Lou Sobh Kia delivers World Class Service! More
Super Experience My sales representative (J. D. Burns) did an excellent job introducing me to the car of my choice. During our negotiations, I called him with questio My sales representative (J. D. Burns) did an excellent job introducing me to the car of my choice. During our negotiations, I called him with questions and he answered. Unknowing to me, he was not at work and it was his wedding day. Now, I call that dedication to the job. More
Honestly I would drive the 70 miles one way again just to work with Robert Wilkes. If it wasn’t for him I would have waited until the model telluride I wanted went into stock at the kia dealership in morrow work with Robert Wilkes. If it wasn’t for him I would have waited until the model telluride I wanted went into stock at the kia dealership in morrow which is a lot closer to my house and where I bought all my other cars. Thank you soo much Robert. My entire family is happy with the purchase. Most importantly my wife and daughter More
Great experience We negotiated over phone, text, and email, over the course of less than an hour. I knew what I wanted. The car was delivered the next day. Truly se We negotiated over phone, text, and email, over the course of less than an hour. I knew what I wanted. The car was delivered the next day. Truly seamless. More
My car was serviced and washed; the service department checked everything and provided outstanding service. I really appreciate the thoroughness of your service department. I also want to thank John Goode checked everything and provided outstanding service. I really appreciate the thoroughness of your service department. I also want to thank John Goode for his detailed interest on my car. More
I worked with Jeff Clark - the Internet Sales Manager - to make a sale happen for my son. My son has a crazy schedule right now and is very concerned about COVID exposure. After we worked out a deal Jeff b to make a sale happen for my son. My son has a crazy schedule right now and is very concerned about COVID exposure. After we worked out a deal Jeff brought the car to my son, let him test drive and then we actually upgraded to a higher level of Sorento. Jeff was easy to work with and delivered the new Sorento as expected with no surprises. Highly recommend! More
Unbelievable Staff! We had to wait several months for our Telluride to be produced but Jeff and team was all over it every step of the way keeping me informed of the COVI We had to wait several months for our Telluride to be produced but Jeff and team was all over it every step of the way keeping me informed of the COVID delays and we cannot be happier about the purchase! Great people, great vehicle and great overall experience. Best in fact we have ever experienced! Thanks to the Lou Sobh Team! More
Good Experience Staff was good to work with, no high pressure sales gimmicks. Thanks for helping us in the purchase of a new vehicle. We would recommend Staff was good to work with, no high pressure sales gimmicks. Thanks for helping us in the purchase of a new vehicle. We would recommend More
Probably the best service experience I’ve ever had with a dealership. I can’t recall one better. I’ve had maintenance done here before but never warranty work until now. dealership. I can’t recall one better. I’ve had maintenance done here before but never warranty work until now. More