
Lou Sobh Kia
Cumming, GA
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Awesome Internet Sales Mr. Nick Grieme Mr. Grieme is professional and thorough when walking me through the Internet Sales process. He even looked into competitor advertising when I asked w Mr. Grieme is professional and thorough when walking me through the Internet Sales process. He even looked into competitor advertising when I asked why one model was offering a lower price than the same model. He worked to match an advertised price, find the color I wanted, work a dealer trade, price out cash versus finance sale, etc. Lots of time spent, pictures sent, email and phone time - - and he even worked details on two different vehicles! All this over a 3 day period. I, unfortunately, had a health issue on the 4th day when we were going to sign, so I haven't yet bought a vehicle. But when I'm ready again I will remember Mr. Grieme. Only reason I don't give 5 stars is I didn't get to meet him or see the dealership service after the sale due to my personal circumstances. More
May 2020 Service It was time for my regular service on my 2013 Kia Hybrid Optima. I arrived a little early than my appointment and they took me right on in. I always It was time for my regular service on my 2013 Kia Hybrid Optima. I arrived a little early than my appointment and they took me right on in. I always receive excellent customer service. I did not have to wait very long. More
Once again.. Exceptional service!! I’m always greeted with a smile.. the entire office is nice and caring ! The service floor is extremely clean ... and service is quick !! Jeff goes above and beyond his with a smile.. the entire office is nice and caring ! The service floor is extremely clean ... and service is quick !! Jeff goes above and beyond his job ! He’s professional and shows concern for your issues !! He is the reason I will not go to another dealership to buy or service a car !! Thanks again Lou Sobh for employing great associates!! Sincerely Cathe Sigarro More
Thank you for helping me get a great deal on a new Kia Soul! Everyone was very nice and we felt no pressure at any time. Thank you so much! Soul! Everyone was very nice and we felt no pressure at any time. Thank you so much! More
I needed regular service on my 2019 Kia Optima. They were ready for me at my appointment time. Got to work on my car promptly, and we’re finished faster than Lou Sobh Honda ever was. So happy to work with Je ready for me at my appointment time. Got to work on my car promptly, and we’re finished faster than Lou Sobh Honda ever was. So happy to work with Jeremy and the Lou Sobh family! More
Friendly, patient, willing to help I knew what car I wanted, so my sales rep and I were able to get started right away. We went for a test drive, and Rusty was friendly the entire way. I knew what car I wanted, so my sales rep and I were able to get started right away. We went for a test drive, and Rusty was friendly the entire way. While taking care of the paperwork, he had a friendly conversation with us, and was patient the entire time as my wife and I had our kids with us. The rest of the staff there were also friendly with us, and I felt like our sales rep tried hard to get us the car we wanted. I will be sure to recommend anyone looking for a new car to check out Lou Sobh. More
Great service as always Came to the dealership for an oil change and tire rotation that I scheduled online. Service was quick and Service Advisor Jeff was very attentive and Came to the dealership for an oil change and tire rotation that I scheduled online. Service was quick and Service Advisor Jeff was very attentive and helpful. I always get the same great service. Thanks very much! More
The reason I have purchased 2 Souls from this dealership They remember me. They treat me special (or at least it feels that way). And on top of it all, my oil change and tire rotation of $60 was gifted to m They remember me. They treat me special (or at least it feels that way). And on top of it all, my oil change and tire rotation of $60 was gifted to me on Saturday. This is where all my vehicles will be purchased and maintained. I advise you to do the same :-) Jeremy was awesome. More
My service advisor, Jeff, was really awesome! The wait time was not bad either. Overall, I was very satisfied with my service visit and will be back soon! time was not bad either. Overall, I was very satisfied with my service visit and will be back soon! More
Service repair to steering and starter on 2013 Kia Service was top notch. Steering repaired under recall, starter price was lower than two independent shops I called. Stephanie was great to work with. Service was top notch. Steering repaired under recall, starter price was lower than two independent shops I called. Stephanie was great to work with. Thanks! More