Lou Sobh Kia

Car buying has never been so easy! I was able to communicate with my salesman Chase via text which was super convenient for me since I can’t always be talking on the phone or in person. I’d say abou communicate with my salesman Chase via text which was super convenient for me since I can’t always be talking on the phone or in person. I’d say about 98% of the process was done online! No wasting hours in a dealership waiting on an approval. I feel like I got a really great deal on my vehicle. My credit is lacking but they were able to get me financed and I’m truly happy with my experience. More

Always greeted immediately and never feel like someone is trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. More

This is my 3rd purchase from Lou Sobh KIA. My salesman Robert was very knowledgable of my new Genesis G80. Excellent customer service and overall good car shopping experience. Thanks Robert! Robert was very knowledgable of my new Genesis G80. Excellent customer service and overall good car shopping experience. Thanks Robert! More

Love my Sportage My Kia Sorento was totaled by another driver and I was devastated. They got me in a new Kia Sportage and I am thrilled. Robert made sure my new vehicl My Kia Sorento was totaled by another driver and I was devastated. They got me in a new Kia Sportage and I am thrilled. Robert made sure my new vehicle had everything I wanted at the payment we needed. Robert went above and beyond to make sure I was happy. More

John was very courteous, kind, and efficient with his customer service! It was a pleasure to meet him and have his assistance with my car service needs. customer service! It was a pleasure to meet him and have his assistance with my car service needs. More

Good customers service friendly environment I appreciate having my car service in the same day, I had to wait a couple of hours but it was worthy having my car service in the same day, I had to wait a couple of hours but it was worthy More

Incredible Experience from Purchase to Service We have had our Kia for 3 years. The purchase experience was great and all of our services experiences have been fantastic. The waiting area is well e We have had our Kia for 3 years. The purchase experience was great and all of our services experiences have been fantastic. The waiting area is well equipped to work if you need to and the provided snacks are nice as well. Every service advisor we have dealt with communicates the exceptions and provides constant updates. More

Professional and courteous Just bought a 2019 Sorento (Certified Pre-owned). The team at Lou Sobh were very attentive and ensured the vehicle was in pristine shape when we fina Just bought a 2019 Sorento (Certified Pre-owned). The team at Lou Sobh were very attentive and ensured the vehicle was in pristine shape when we finally left. I would go back for my next car when the time arises. More

You have a great employee in Jeremy Crawford I called the morning of my appointment and was able to get in for service at the time I requested. Mr. Crawford was more than helpful walking me thro I called the morning of my appointment and was able to get in for service at the time I requested. Mr. Crawford was more than helpful walking me through the potential options for the mileage on my SUV. He also gave me a written quote for the future purchase of tires. He was very polite and kept me up to date as far as the time involved. The waiting room is clean, neat, and the coffee is always hot and delicious, Thank you for your continued great service!! More

December 23, 2019 Typical Service Called couple of days before I made an appointment hoping I could get in before Christmas and hitting the road. I was provided an appointment even th Called couple of days before I made an appointment hoping I could get in before Christmas and hitting the road. I was provided an appointment even though they were pretty booked up. I didn't mind the extra time to wait due to working me in. Excellent service as always. Always meet me at my car before I get out and this is the only place I know of will do this as where I bought my Kia in Marietta,, that never happened. So glad I switched my service to Lou Sobh Kia in Cumming, GA. Here in Cumming, additional associates are very friendly, service area is always spot less and clean. More