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Lou Sobh Kia

Cumming, GA

4.9
1,069 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,069 reviews

January 03, 2020

Excellent service for typical oil change and tire rotation Dropped by for oil change and tire rotation on my 2010 Kia Sedona. The associates were friendly and the facility was clean and well lit. They double c More

by nkepkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Jan 15, 2020 -

Lou Sobh Kia responded

Thanks for the kind words. We appreciate your business. See you next visit! Chip Hill, Customer Relations Manager

January 03, 2020

I used to bring my Kia Optima in for service and the staff is exceptional. Due to an accident I had to come earlier to get a Kia then I expected. I shopped online and Alyssa was extremely helpful throug More

by Shoogirl29
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin
Jan 18, 2020 -

Lou Sobh Kia responded

Alyssa does a great job for us. Thank you for the kind words. We appreciate you business. Have a great day. Chip Hill, Customer Relations Manager

December 07, 2019

Prompt and courteous service.Someone receives you when Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of More

by Al
Recommend Dealer
Yes
Employees Worked With
John Goode, Stephanie Harmon
Dec 11, 2019 -

Lou Sobh Kia responded

Thanks Al, we appreciate you writing. We try hard to make your wait as painless as possible. Thanks for mentioning the"perks" we offer our customers to make you comfortable while you wait. We appreciate your business! Please tell your friends and relatives about Lou Sobh Honda. We will take great care of them for you!! Chip Hill, Customer Relations Manager

November 27, 2019

Emailed the salesmen asking for information and OTD pricing. I told him my “zip code for taxes purposes” and he comes back with OTD pricing. I then proceed to go test drive it. Once that is done and he More

by wamcubs
Recommend Dealer
No
Employees Worked With
Larry Levin
Dec 17, 2019 -

Lou Sobh Kia responded

Hello, I am Chip Hill, Customer Relations Manager at Lou Sobh Kia. I have spoken with the salesperson involved and I would agree...we did not do a great job on this sale. My apologies and not quite sure why we didn't do a better job to satisfy your needs and to figure out the tax issue. I am available anytime and would be glad to take care of you in the future. Have a nice day. Chip Hill, Customer Relations Manager Lou Sobh Honda-Kia

November 27, 2019

30,000 miles service I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed a More

by Old Big Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 11, 2019 -

Lou Sobh Kia responded

Thanks for your review Old Big Bird!! Looks like we took great care of you!! Thanks for your loyalty and we appreciate your business. Have a great day!! Chip Hill, Customer Relations Manager

November 25, 2019

Excellent as always Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. More

by Timtoolmantaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe , Terry Utley, John Goode
Dec 14, 2019 -

Lou Sobh Kia responded

Thanks for the kind words Tim!! We appreciate you writing. Have a great day and thank you for your continued loyalty. Have a great day!! Chip Hill, Customer Relations Manager

November 20, 2019

I went to Lou Sobh Kia to look at used cars and ended up with a 2020 Forte GT!! I love it! & I loved Wilkes!! More

by CaitlinBanks
Recommend Dealer
Yes
Employees Worked With
Robert Wilkes , Alyssa Tomazin
Dec 17, 2019 -

Lou Sobh Kia responded

Congratulations and thank you for your business. we appreciate you giving us 5 stars!! Alyssa and Robert do a great job for us and our customers. Welcome to the Lou Sobh Kia Family. Chip Hill, Customer Relations Manager

November 18, 2019

Am I hearing things? The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Dec 17, 2019 -

Lou Sobh Kia responded

Thanks for the nice comments about Jeff. His customers love him!! We appreciate your business and look forward to your next visit. We will take great care of you. Chip Hill, Customer Relations Manager

November 17, 2019

By far the best car buying experience I have ever had. They were completely honest and transparent from start to finish. I have already recommended them to everyone I know. More

by cmoregt123
Recommend Dealer
Yes
Employees Worked With
Chris Saucer, Jeff Leftkowitz
Dec 17, 2019 -

Lou Sobh Kia responded

Thanks for the kind words. Jeff and Chris do a great job for us. We appreciate the 5 stars!!! We will take great care of you and anyone you send us!!! Thank you for your business. Chip Hill, Customer Relations Manager

November 13, 2019

On time, communication is exceptional, great work I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The wa More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Levin
Dec 17, 2019 -

Lou Sobh Kia responded

Thank you Cindy for taking the time to write. We are proud of our state of the art facility and the hand picked employees we have to take care of our guests. Make yourself at home when you are here and let me know if I can ever be of assisiance while you are here! Chip Hill, Customer Relations Manager

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