
Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
Excellent service for typical oil change and tire rotation Dropped by for oil change and tire rotation on my 2010 Kia Sedona. The associates were friendly and the facility was clean and well lit. They double c Dropped by for oil change and tire rotation on my 2010 Kia Sedona. The associates were friendly and the facility was clean and well lit. They double checked my battery, exhaust, and cabin air filter. They even offer free coffee and snacks : ) More
I used to bring my Kia Optima in for service and the staff is exceptional. Due to an accident I had to come earlier to get a Kia then I expected. I shopped online and Alyssa was extremely helpful throug staff is exceptional. Due to an accident I had to come earlier to get a Kia then I expected. I shopped online and Alyssa was extremely helpful through the whole process. More
Prompt and courteous service.Someone receives you when Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of work tables and WiFi so I can continue working whilst I wait. Not to mention great coffee flavors. Loved the pumpkin spice. More
Emailed the salesmen asking for information and OTD pricing. I told him my “zip code for taxes purposes” and he comes back with OTD pricing. I then proceed to go test drive it. Once that is done and he pricing. I told him my “zip code for taxes purposes” and he comes back with OTD pricing. I then proceed to go test drive it. Once that is done and he starts to talk numbers that price was WAYYYY off. Said OTD didn’t mean taxes. Even though I literally said “Here my zip code for taxes purposes.” Then they go back and take off the taxes and say here you go, this is the number thinking I wouldn’t notice taxes Being off and then get hit with a huge bill at the DMV. Just a horribly ran dealership. More
30,000 miles service I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed a I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed as they always do. Therefore it was a quick efficient job well done. More
Excellent as always Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. More
Am I hearing things? The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. More
By far the best car buying experience I have ever had. They were completely honest and transparent from start to finish. I have already recommended them to everyone I know. They were completely honest and transparent from start to finish. I have already recommended them to everyone I know. More
On time, communication is exceptional, great work I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The wa I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The waiting area is clean and perfect for catching up on my work while my car is being serviced. More