Lou Sobh Kia

I used to bring my Kia Optima in for service and the staff is exceptional. Due to an accident I had to come earlier to get a Kia then I expected. I shopped online and Alyssa was extremely helpful throug staff is exceptional. Due to an accident I had to come earlier to get a Kia then I expected. I shopped online and Alyssa was extremely helpful through the whole process. More

Prompt and courteous service.Someone receives you when Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of work tables and WiFi so I can continue working whilst I wait. Not to mention great coffee flavors. Loved the pumpkin spice. More

Emailed the salesmen asking for information and OTD pricing. I told him my “zip code for taxes purposes” and he comes back with OTD pricing. I then proceed to go test drive it. Once that is done and he pricing. I told him my “zip code for taxes purposes” and he comes back with OTD pricing. I then proceed to go test drive it. Once that is done and he starts to talk numbers that price was WAYYYY off. Said OTD didn’t mean taxes. Even though I literally said “Here my zip code for taxes purposes.” Then they go back and take off the taxes and say here you go, this is the number thinking I wouldn’t notice taxes Being off and then get hit with a huge bill at the DMV. Just a horribly ran dealership. More

30,000 miles service I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed a I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed as they always do. Therefore it was a quick efficient job well done. More

Excellent as always Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. More

I went to Lou Sobh Kia to look at used cars and ended up with a 2020 Forte GT!! I love it! & I loved Wilkes!! with a 2020 Forte GT!! I love it! & I loved Wilkes!! More

Am I hearing things? The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. More

By far the best car buying experience I have ever had. They were completely honest and transparent from start to finish. I have already recommended them to everyone I know. They were completely honest and transparent from start to finish. I have already recommended them to everyone I know. More

On time, communication is exceptional, great work I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The wa I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The waiting area is clean and perfect for catching up on my work while my car is being serviced. More

Truly Amazing experience Mr. Crawford is amazing... He helped me from beginning to end . This gentleman assisted me from the first phone call through having to get the vehicle Mr. Crawford is amazing... He helped me from beginning to end . This gentleman assisted me from the first phone call through having to get the vehicle towed to service and was able to have my vehicle completed before the end of the day. Coming to Lou Sobh KIA in Cumming, Ga was an excellent and wonderful experience. Thank you again Mr.Jeremy you’re truly the best. More