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Lou Sobh Kia

Cumming, GA

4.8
1,083 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,083 reviews

September 04, 2019

Wonderful and effficient Magdaline and Alyssa were wonderful during my purchase, very knowledgeable about the car I purchased. I would recommend this dealership to anyone, my More

by Colleen32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Magdaline , Alyssa Tomazin
September 02, 2019

Great service and outstanding waiting area Amazing dealer. Great people and service. I love the waiting area with the snacks, drinks, internet access and the window where you can see and track More

by dgonzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
August 29, 2019

Sorento Service I took my 2013 Sorento in for a 70,000 mile service and new front brake pads. The work was done in less time than promised. The service attendants a More

by rs2846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
August 28, 2019

Excellent service. Alyssa was great! Took as much time as I needed and was very patient. I would definitely recommend this dealership to others. Thank you. More

by Lisa2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin
August 26, 2019

Great service every time! Highly recommend. friendly service every time. I will always have me vehicle serviced here and when it's time to buy another I would buy a Kia from th More

by jnesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the kind words. I have 2 Kia's from here myself. We will take great care of your car. We appreciate your business as well as your confidence. Please tell your friends and family about us! We will take great care of them. And...thanks for the 5 stars and recognizing John. He does a great job!! Have a great day. Chip Hill, Customer Relations Manager

August 23, 2019

Great experience This was my 4th purchase, and the pricing and service is excellent. Worked with Herve, Tyler and Jeff to find the right car and pricing. More

by Mikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herve Hanyurwimsura, Jeff Leftkowitz
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the comments Mike. Glad you had a great experience again. We appreciate your loyalty and it work both ways!!! I assure we will take great care of you as always. I will be sure Herve, Tyler, and Jeff see thia review. Have a great day and enjoy your new Kia!! Chip Hill, Customer Relations Manager

August 20, 2019

Over all a great price I purchased a KIA in 2018 I won't name the dealership but it was a KIA dealership. They could not help me or would not price match Lou Sobh Kia so I d More

by Monica1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin
Aug 26, 2019 -

Lou Sobh Kia responded

Thank you Monica. We appreciate your very kind words about Alyssa. We feel the same way as you!!! Thanks for making the long drive to do business with us. Welcome to the Lou Sobh Kia Family. Please let me know if I can ever be of assistance to you. Chip Hill, Customer Relations Manager

August 13, 2019

Kia "superia" Jeff was so courtious, Made me feel special and got the job done well. Communication was key and Jeff kept me well informed. Thanks Jeff More

by Psych nurse 5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Thank you for writing. We appreciate your business. I will be sure Jeff reads this post. Have a great day and see you next visit. Enjoy your new Kia!! Chip Hill, Customer Relations Manager

August 11, 2019

Great friendly people. Very friendly people. Great overall experience. This was my first visit and I will certainly recommend to family and friends. Thank you so much Jeff. More

by Chadd09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Thank you for the very kind comments Chadd09. We appreciate your business. I will be sure to share with Jeff. Please let me know if there is anything I can help you with in future. Chip Hill, Customer Relations Manager

August 08, 2019

Great customer service from the service department Even though we didn't purchase our Kia from Lou Sobh, their service department always provides great customer service. They are helpful in explaining More

by Tcrum01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the very kind comments about our Service Department. We are proud of the many people it takes to operate such a high Tech operation. We are fortunate to have some of the very best technicians in the business. I am a Lou Sobh Kia Customer as well as an employee. Love my 2 Kia's!!! Chip Hill, Customer Relations Manager

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