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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

January 07, 2019

Service Thanks to Jeff Christian in service for taking care of my vehicle. Always friendly, asks the right questions and gets the job done in a timely manner. More

by Hans K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
January 07, 2019

These folks know all about great customer service. From the sales floor to my recent visit to the service bay ... these folks know how to treat and retain customers. Thank you all over at Lou Sobh f More

by sscoville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rossi, John Goode, Rusty Sosebee, Miranda Baxley
January 04, 2019

Scheduled oil change and recalls We switched from Carriage to Lou Sobh a couple years ago and are very pleased. Everyone there is exceptionally pleasant. We will keep coming back. More

by Rhondaclaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
December 29, 2018

Stef’a review My car was ready when promised; had brakes flushed and oil change- both done within 2 hours. My car was washed and returned ready to go! More

by Stef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong
December 26, 2018

Oil Change This was my first service after buying my Sorrento back in Oct. I scheduled my appointment - showed up & they were ready for me. Jeff was very profe More

by Janine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
December 26, 2018

Helping a damsel in distress This was my first time at this dealership. I live in Murphy NC and work at Northside Forsyth Hospital. My Sorrento smelled like gas and I was afrai More

by damsel in distress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
December 23, 2018

Service December 20, 2018 I recommend Lou Sobh Kia over any other Kia dealership. They offfer exceptional customer service every time I come in for oil change and rotation a More

by Hybrid Kia Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
003296-Thiago Ding He was my advisor and he was exceptional., Jeff Christian
December 22, 2018

Fantastic smooth car purchase Tyler was knowledgeable and fantastic. He didn’t pressure us into anything and was supportive of all our questions and decisions. Will definitely work More

by DakichFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler LePage
December 20, 2018

My second leased vechile with them . Easy and very happy. Larry was very helpful . Made the transaction very simple. Was a Mercedes customer before my Kia Sorento. Now I will not go back to Mercedes. This tru More

by Kia2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Levin
December 06, 2018

Oil change and tire rotation Your service department was very cordial and professional. I was met at my car when I arrived, my wait time was reasonable. After service, John expl More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 08, 2018 -

Lou Sobh Kia responded

Thank you Bonnie. Sounds like John took good care of you. Thanks for your business and please tell your friends and family about us. We appreciate it. Have a great day. Chip Hill, Customer Relations Manager

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