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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

November 27, 2018

All good! Tim was our sales agent. He met us when he said he would, he was very friendly and relatable. He wasn’t aggressive, but still knowledgeable and really More

by Hsuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you for the nice comments. Tim does a great job for us. Thank you for recognizing him. We appreciate your business. We will take great care of you! Have a great day. Chip Hill, Customer Relations Manager

November 26, 2018

A+ service Great experience and service. From setting the appointment for service to the delivery of the car after the work was completed, you can tell this dea More

by Carlos U.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ortega
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you Carlos. We appreciate your taking the time to write. Have a great day and see you next visit. Chip Hill, Customer Relations Manager

November 26, 2018

Excellent! Overall service experience and excelente waiting room amenities! Really nice staff and great quality of work! They are very professional and good p More

by vbcontato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you for taking the time to write. We are very proud of our service department. Many of our Tech's have been with us since the beginning. Same with Service Advisers. We appreciate your business. Chip Hill, Customer Relations Manager

November 21, 2018

great service! Staff is always extremely nice and helpful and can answer any questions. Get work done in timely manner. Love my new Kia! Will buy another from this d More

by jnesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 01, 2018 -

Lou Sobh Kia responded

Thanks for writing. We appreciate your comments. I own 2 Kia's myself...Love them!! Welcome to the Lou Sobh Kia Family. Have a nice day. Chip Hill, Customer Relations Manager

November 21, 2018

Outstanding service My daughter was home from college and on her way home a warning light cane on. We immediately took the car in to have it looked at & oil change. Jeff More

by Aliciacb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Dec 01, 2018 -

Lou Sobh Kia responded

Thanks for writing Alicia. Jeff is a great guy and we are fortunate to have him here at Lou Sobh Kia. We appreciate your business. Have a great day. Chip Hill, Customer Relations Manager.

November 21, 2018

Great Service I always have great quick service. I trust All the work the service department does on my car. I love my Soul and I will only come to this dealership. More

by Missy12341111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 08, 2018 -

Lou Sobh Kia responded

Thanks Missy. We appreciate you taking the time to rate us! We appreciate your business and please tell your friends and relatives about us. We will take great care of them for you! Chip Hill, Customer Relations Manager

November 19, 2018

They are amazing! I've never had to wait long to get my car serviced and they really take care of you. Really appreciate how they treat their customers. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you Rhonda. We appreciate your loyalty and we hope to take great care of you for many years to come. Welcome to the Lou Sobh Kia Family! Chip Hill, Customer Relations Manager

November 19, 2018

Good service Courteous, friendly, efficient and short service time . However, forgot to wash vehicle but it was raining and cold. I had requested the complimentary More

by Shineon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Nov 19, 2018 -

Lou Sobh Kia responded

Oops...sorry about the car wash. Please bring your vehicle in at your convenience and we will provide a complimentary car wash for you. Thanks for your business, Chip Hill, Marketing

November 19, 2018

Great service Everyone is very friendly at the service center and the wait was not long considering what I needed done on Saturday at noon! I appreciate the nice w More

by Pepper123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Nov 19, 2018 -

Lou Sobh Kia responded

Thanks for the kind remarks and we appreciate your business. John does a great jo b for us. Thanks for recognizing him. Chip Hill, Marketing

November 16, 2018

Service I received excellent service. It was very quick, they did a great job, and my car is running great. I will come back for service again More

by Sallyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Nov 19, 2018 -

Lou Sobh Kia responded

Thank you for your business. We appreciate you!! Have a great day. Chip Hill, Marketing

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