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Lou Sobh Kia

Cumming, GA

4.8
1,083 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,083 reviews

December 26, 2018

Oil Change This was my first service after buying my Sorrento back in Oct. I scheduled my appointment - showed up & they were ready for me. Jeff was very profe More

by Janine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
December 24, 2018

Service December 20, 2018 I recommend Lou Sobh Kia over any other Kia dealership. They offfer exceptional customer service every time I come in for oil change and rotation a More

by Hybrid Kia Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
003296-Thiago Ding He was my advisor and he was exceptional., Jeff Christian
December 22, 2018

Fantastic smooth car purchase Tyler was knowledgeable and fantastic. He didn’t pressure us into anything and was supportive of all our questions and decisions. Will definitely work More

by DakichFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler LePage
December 20, 2018

My second leased vechile with them . Easy and very happy. Larry was very helpful . Made the transaction very simple. Was a Mercedes customer before my Kia Sorento. Now I will not go back to Mercedes. This tru More

by Kia2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Levin
December 06, 2018

Oil change and tire rotation Your service department was very cordial and professional. I was met at my car when I arrived, my wait time was reasonable. After service, John expl More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 08, 2018 -

Lou Sobh Kia responded

Thank you Bonnie. Sounds like John took good care of you. Thanks for your business and please tell your friends and family about us. We appreciate it. Have a great day. Chip Hill, Customer Relations Manager

November 27, 2018

All good! Tim was our sales agent. He met us when he said he would, he was very friendly and relatable. He wasn’t aggressive, but still knowledgeable and really More

by Hsuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you for the nice comments. Tim does a great job for us. Thank you for recognizing him. We appreciate your business. We will take great care of you! Have a great day. Chip Hill, Customer Relations Manager

November 26, 2018

A+ service Great experience and service. From setting the appointment for service to the delivery of the car after the work was completed, you can tell this dea More

by Carlos U.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ortega
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you Carlos. We appreciate your taking the time to write. Have a great day and see you next visit. Chip Hill, Customer Relations Manager

November 26, 2018

Excellent! Overall service experience and excelente waiting room amenities! Really nice staff and great quality of work! They are very professional and good p More

by vbcontato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago
Dec 01, 2018 -

Lou Sobh Kia responded

Thank you for taking the time to write. We are very proud of our service department. Many of our Tech's have been with us since the beginning. Same with Service Advisers. We appreciate your business. Chip Hill, Customer Relations Manager

November 21, 2018

Great Service I always have great quick service. I trust All the work the service department does on my car. I love my Soul and I will only come to this dealership. More

by Missy12341111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 08, 2018 -

Lou Sobh Kia responded

Thanks Missy. We appreciate you taking the time to rate us! We appreciate your business and please tell your friends and relatives about us. We will take great care of them for you! Chip Hill, Customer Relations Manager

November 21, 2018

great service! Staff is always extremely nice and helpful and can answer any questions. Get work done in timely manner. Love my new Kia! Will buy another from this d More

by jnesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 01, 2018 -

Lou Sobh Kia responded

Thanks for writing. We appreciate your comments. I own 2 Kia's myself...Love them!! Welcome to the Lou Sobh Kia Family. Have a nice day. Chip Hill, Customer Relations Manager

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