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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

July 08, 2018

Service oil change and tires done It was fast and easy service. Super friendly! Nice waiting room. Snacks and drinks were provided. I bought the vehicle at another dealership and was u More

by BAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honestly I forgot. But he was nice
Oct 24, 2018 -

Lou Sobh Kia responded

Thank you! Welcome to the Lou Sobh Kia family. We will take great care of you here. Please tell your family and friends about us! Chip Hill, Marketing

July 08, 2018

Efficient and Professional We always enjoy the Service Department's warm welcome, professionalism, and efficiency. We are in and out in the amount of time it takes to enjoy the More

by KIASOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
Oct 24, 2018 -

Lou Sobh Kia responded

Thanks and hope to see you back soon. We will take great care of you!! Chip Hill, Marketing

July 06, 2018

Quick and affordable Quick friendly service. Perfect. Love the snacks. Very clean store. Will definitely return. Not too crowded. In and out. No pushy up sales. Great feed More

by PamSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
Oct 24, 2018 -

Lou Sobh Kia responded

Thank you for your very kind comments. Welcome to the Lou Sobh Kia family. have a great and hope to see you here again soon! Chip Hill, Marketing

July 03, 2018

Review Jeff Christian handled the issue with my Optima professionally, promptly and politely. I would definitely recommend Lou Sobh Kia to friends, family a More

by ann1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 03, 2018 -

Lou Sobh Kia responded

Thank you for the very nice comments Ann. Welcome to the Lou Sobh Kia family!! We will take great care of your vehicles here. And when you are ready for your next purchase, we will make sure to help you find what you are looking for. Jeff does a great jb for us and I will be sure he reads your post. Have a great day and thanks for your business. Chip Hill, Marketing

July 03, 2018

Great place to buty a new car! Steve Rossi & JD worked with us until we found a deal! Very happy! They went the extra mile! We got a great deal on a new Kia! More

by LKD-LadyKIaDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rossi, J.D. Burns
Jul 06, 2018 -

Lou Sobh Kia responded

Congratulations on your new car purchase. You are going to love it. Welcome to the Lou Sobh Kia family!! Have a great day and thank you for writing. I will be sure that Steve reads your post. Chip Hill, Marketing

June 29, 2018

Scheduled oil change Called for oil change and came in same day. Was in and out quickly. Waiting area very nice. Jeff was a pleasure to work with. More

by Rhondaclaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 06, 2018 -

Lou Sobh Kia responded

Thanks for taking the time to write Rhonda. We thank you for your business and the kind comments. I will be sure Jeff reads this post. Hope to see you again soon. We will take great care of you every time!! Have a great day. Chip Hill, Marketing

June 19, 2018

Steering Radio Part Repair Completed work on time and met expectations. It was great to relax in the waiting room with snacks, coffee and WiFi. There does not seem to be a lot o More

by KiaSorrento_Guarantee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode, Jeff Christian
Jun 21, 2018 -

Lou Sobh Kia responded

Thank you for taking the time to write. We appreciate your business and look forward to your next visit. Have a great day. Chip Hill, Marketing

June 16, 2018

Bait and switch lender and APR tactic Ralph was professional and honest. JP will lie to you to get you in the door. Then when you get there, no JP? And the deal changes. Run fast, don’t More

by Msabol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ralph Bullard, Mike Sobh
Jul 03, 2018 -

Lou Sobh Kia responded

Msaboi, please feel free to contact me at chip.hill@lousobh.com or leave me a message here with your phone number. I am the Marketing/Customer Relations Manager at Lou Sobh Honda-Kia. Would like to discuss this with you. Tnank you, Chip Hill

June 15, 2018

Easy purchase! Excellent attention to detail from staff! They had the car pulled up front before I arrived for a test drive! Never tried to talk me into anything els More

by Jeepgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Burns, Tim Tyler
Jun 21, 2018 -

Lou Sobh Kia responded

Thanks Jeepgirl. We appreciate your taking the time to write. Glad we were able to make all the right things happen for you. Enjoy your new Jeep!! I will be sure JD and Tim see this. Have a great day and hope to see you at the dealership again soon. Chip Hill, Marketing

June 14, 2018

Dealership fixed our problem with the suspension quickly. They fixed our car quickly and got us on our way. They were helpful and we enjoyed the popcorn and snacks while we waited. A++ More

by kholtzclaw0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bennett, Tim Tyler
Jun 21, 2018 -

Lou Sobh Kia responded

Thanks for the kind words. We appreciate your business and look forward to your next visit. I will be sure Tim and Tim see your post. Please tell your friends and family about us!! Word of mouth from our customers is our best advertising!! Chip Hill, Marketing

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