
Lou Sobh Kia
Cumming, GA
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Cood customer service! We went to Lou Sobh just out of curiosity and were pleasantly surprised with the Sorrento itself and how informative DJ was with the product and the c We went to Lou Sobh just out of curiosity and were pleasantly surprised with the Sorrento itself and how informative DJ was with the product and the company. He was very patient and helpful with any questions we had. We also worked with Herve on the final purchase and found him to be as qualified as DJ. I would definitely recommend DJ and Lou Sobh to anyone looking for a good experience car shopping. More
Pressure Free Experience! J.D. was so cool about not pressuring us into the buy. He sat with us and answered all the questions we had as first time car owners. He was kind, and J.D. was so cool about not pressuring us into the buy. He sat with us and answered all the questions we had as first time car owners. He was kind, and friendly. Which changes the whole “ bad car shopping experience” stereotype. Thank you again, J.D! More
Highly recommend Tim Tyler helped me out with my difficult circumstances; he was very helpful and got me exactly what I need! Very professional and kind. Thank you so Tim Tyler helped me out with my difficult circumstances; he was very helpful and got me exactly what I need! Very professional and kind. Thank you so much. More
Awesome customer service First of all, Tim Tyler really knows his cars. Secondly, he took the time to show me what every single button did on the instrument panel, steering wh First of all, Tim Tyler really knows his cars. Secondly, he took the time to show me what every single button did on the instrument panel, steering wheel, ac controls, digital display controls, Etc. He even showed me how to set up my Android Auto. He really went above and beyond to make sure I knew everything about my car. Thirdly, Tim didn't rush my buying experience. I was flying solo, with a husband in Virginia texting me back while he was at work, so I was grateful Tim gave me the time to communicate with my husband. Awesome guy, super nice, please work with Tim for you next car experience! Meanwhile, Chad Calhoun treated the whole experience professionally and rationally. He knows his job inside and out, and was swamped with other sales going on at the same time. Regardless, I got quick answers, a price and interest rate I was extremely happy with. Please visit Tim Tyler and Chad Calhoun! More
Service department is awesome I love the service department at this dealership, even after having a horrible experience while purchasing my Kia, which I didn’t end up purchasing fr I love the service department at this dealership, even after having a horrible experience while purchasing my Kia, which I didn’t end up purchasing from Lou Sobh, the service department is top notch and very informative, accommodating, and pleasant to deal with. More
Great experience and Great Salesperson JD Burns is very personable and extremely knowledgeable about all of the Kia products. I highly recommend asking for JD when you visit this dealership JD Burns is very personable and extremely knowledgeable about all of the Kia products. I highly recommend asking for JD when you visit this dealership! It’s been a great experience! More
Great place to service electric Kia Soul EV I've had several issues with my electric Kia Soul EV and twice had these issues diagnosed and repaired under warranty at Lou Sobh Kia. Over several vi I've had several issues with my electric Kia Soul EV and twice had these issues diagnosed and repaired under warranty at Lou Sobh Kia. Over several visits I dealt with Jeff Christian, John Goode and David Mallory. All of them were great. Overall, the service department employees are very polite and they carefully listened to my concerns. Appointments are easy to book online or over the phone. My car was fixed the same day on both occasions. After the service they pull your car to the front door. So I'm very happy with the speediness and workmanship of their service department. More
Top Notch Overall the experience was nice, professional, friendly, swift, on point and concise. We received an oil change and tire rotation. your facility is ni Overall the experience was nice, professional, friendly, swift, on point and concise. We received an oil change and tire rotation. your facility is nice and clean and has an inviting atmosphere. More
They are always so courageous and efficient. They go far and beyond to please or help the customer and are always courageous and efficient. They always wash my car before I leave They go far and beyond to please or help the customer and are always courageous and efficient. They always wash my car before I leave More
great price for tires I shopped around and you by far had the best price for new tires. They were a good value, and just what we needed. Thank you! I shopped around and you by far had the best price for new tires. They were a good value, and just what we needed. Thank you! More