Lou Sobh Kia

Best new car buying experience ever I have bought Many new cars over the years and have always felt I was getting cheated out of a better deal. But this experience was so fast no hagglin I have bought Many new cars over the years and have always felt I was getting cheated out of a better deal. But this experience was so fast no haggling the first price brought to me was outstanding so no wasting time going back and forth. But truly it was a delight to work with Tyler lepage he is a outstanding young man and I am so glad he was our salesperson! He made the experience enjoyable ! Also Will in fiance was very nice and personable! Kia should be proud of the customer service that was given! More

VERY COURTEOUS AND HELPFUL I HAD A SPECIFIC VEHICLE IN MIND TO PURCHASE AND THE DEALERSHIP DID NOT HAVE. THEY WORKED VERY HARD TO LOCATE THE EXACT UNIT I WANTED AND DROVE MANY M I HAD A SPECIFIC VEHICLE IN MIND TO PURCHASE AND THE DEALERSHIP DID NOT HAVE. THEY WORKED VERY HARD TO LOCATE THE EXACT UNIT I WANTED AND DROVE MANY MILES TO PICK IT UP. WITHIN 36 HOURS OF MY FIRST VISIT THE VEHICLE WAS PURCHASED AND THE DEAL WAS CLOSED WITH NO HITCHES! More

Quick service for low tire pressure Low pressure light came on while driving kids to camp. Dropped them off and straight to Lou Sohb Kia. Right in for service, time for one free coffee a Low pressure light came on while driving kids to camp. Dropped them off and straight to Lou Sohb Kia. Right in for service, time for one free coffee and on my way. One nail removed and patch installed. Excellent! More

Awesome John was very thorough, and friendly. My car service was complete at accurate time frame. Will definitely be going back to get my car serviced there. John was very thorough, and friendly. My car service was complete at accurate time frame. Will definitely be going back to get my car serviced there. More

I alway get great service on the maintenance of my vehicle The waiting time was short and the price was right. Thanks David I look forward to dealing with you in the future. Have a nice day The waiting time was short and the price was right. Thanks David I look forward to dealing with you in the future. Have a nice day More

Great Customer Service Everyone I've dealt with at Lou Sobh has been a pleasure to deal with. They're friendly, courteous, and knowledgeable. Both Jonathan and David are g Everyone I've dealt with at Lou Sobh has been a pleasure to deal with. They're friendly, courteous, and knowledgeable. Both Jonathan and David are great! More

Fast service and pleasant experience! From the moment you walk through the service department door, you are made to feel welcome. My service manager (David) was very helpful and explained From the moment you walk through the service department door, you are made to feel welcome. My service manager (David) was very helpful and explained what I needed to have done, saving me money compared to what I thought needed to be done that would have cost me more. I am very satisfied with this dealership service and would recommend them to people. More

Amazingly positive. Jon is terrific to work with. Communicative, knowledgeable, and extremely courteous. Work was done quickly and hassle free. Facility is ultra clean. W Jon is terrific to work with. Communicative, knowledgeable, and extremely courteous. Work was done quickly and hassle free. Facility is ultra clean. WiFi was a plus to stay in touch with my customers. More

Bait and switch I purchased a Oltima, an I was told and sign paper that I would drive out for $18,000 with my trade in. After two day the dealership came to my house I purchased a Oltima, an I was told and sign paper that I would drive out for $18,000 with my trade in. After two day the dealership came to my house and said that I owed $ 10,000 more. They made a mi stake . I have called and sent email to the GM and he will not return my calls or emails. I don't know how the get 5 stars. I will never buy from them again. More

Cleveland 6/2017 I brought my Kia in for a recall. It was a wonderful experience. Jonathan was awesome to work with and went overboard to make sure I was taken care I brought my Kia in for a recall. It was a wonderful experience. Jonathan was awesome to work with and went overboard to make sure I was taken care of. You better keep him around!! More