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Lou Sobh Kia of Newnan
Newnan, GA
327 Reviews
Family owned and customer centered, the Lou Sobh Auto Group has been proudly serving the automotive needs of car buyers for over 30 years. One of our core tenets is supporting the communities that have supported us through sponsorships of local schools, charities and organizations. Whether you’re visiting our state-of-the-art service department or shopping for your next vehicle, we look forward to giving you the award-winning customer experience we’ve come to be known for. Our commitment is to exceed your expectations in every department of our dealership. In addition to offering the full-line of new Kia vehicles, we also offer a large selection of high quality pre-owned vehicles as well as certified pre-owned vehicles that include an extended manufacturer warranty for added peace of mind. No matter which vehicle you decide on, our professional finance team will help you find terms that fit your lifestyle and your budget. When you’re looking for quality auto maintenance and repairs, you can always count on the Kia certified technicians our service department. They can help with everything from oil changes and maintenance to major repairs and warranty work. Schedule an appointment today, or purchase parts from our parts department to handle maintenance and repairs on your own! Our customers count on the high-quality vehicles and services found at Lou Sobh Kia of Newnan, and we look forward to living up to our reputation every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 327 reviews
February 08, 2026
They had no record of my appointment! ! Strike one! Cheyenne was great and told me it wasn't a problem, they would fit me in. After I left I realized the mechanics did not reset the 'Servi ! Strike one! Cheyenne was great and told me it wasn't a problem, they would fit me in. After I left I realized the mechanics did not reset the 'Service Required' light. Strike two! I had been missing a wheel lock on the front right tire. I purchased a new one and told Cheyenne I would like them to put it on the tire. They did not put it on. Strike three! I wasn't even sure they had had rotated the tires since the wheel lock was still missing on the front right wheel. Made me wonder if they had even rotated the tires and checked the brakes. I was pretty upset by all of this. More
by amy155
Verified Customer
February 06, 2026
Terry is friendly & professional. He explains everything really well. Terry is friendly & professional. He explains everything really well and tries to get you back on the road as soo He explains everything really well. Terry is friendly & professional. He explains everything really well and tries to get you back on the road as soon as possible. More
by cynthiaculbreath08
February 06, 2026
Served center fixed a few recalls and the people were very nice. Thank you Lou Sohb Kia very nice. Thank you Lou Sohb Kia More
by wendylb0
Employees Worked With
February 05, 2026
Overall, the experience was positive and professional. The staff was kind, transparent, and took the time to explain everything without pressuring me into additional services. Even with a bit of a wait, t The staff was kind, transparent, and took the time to explain everything without pressuring me into additional services. Even with a bit of a wait, the service felt honest and my car was returned clean, which I really appreciated. More
by Audrey Payton
February 05, 2026
Great work and amazing customer service. The best I have experienced in any Industry in years! The best I have experienced in any Industry in years! More
by CBANDERSON15
February 03, 2026
They always take very good care of me. They take my concerns seriously and listen to me. I am highly pleased with the treatment I receive from Lou Sobh Kia Newnan. They take my concerns seriously and listen to me. I am highly pleased with the treatment I receive from Lou Sobh Kia Newnan. More
by ccarter17
February 03, 2026
Clean and comfortable environment to wait on service. Knowledgeable staff and customer focused interactions during entire service visit. Knowledgeable staff and customer focused interactions during entire service visit. More
by hordbeverly
Employees Worked With
February 03, 2026
Cheyenne is wonderful. Anytime I've brought my vehicle in for service, she super nice and communicative throughout the process. She and the rest of the team always make a g Anytime I've brought my vehicle in for service, she super nice and communicative throughout the process. She and the rest of the team always make a great experience. More
by brianjthorp
February 03, 2026
Great especially Abby the shuttle driver. She's good people!!! I will be back to the dealership to have any work done She's good people!!! I will be back to the dealership to have any work done More
by base2024
February 03, 2026
I thought when I got there it would take an hour then they said I'd be several hours so I went home..then I got a message it was done..when I got back they said they didn't have the correct part si nothi they said I'd be several hours so I went home..then I got a message it was done..when I got back they said they didn't have the correct part si nothing is done..now waiting for message that part is in More
by dtminsu
