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Louisville INFINITI
Louisville, KY
354 Reviews
The #1 Volume INFINITI Dealer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
*#1 Volume INFINITI Dealer in Kentucky based on sales registrations from INFINITI USA Fiscal year 2020 to February 2026.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 354 reviews
July 24, 2018
Great car buying experience I had a very specific car I was interested in. Michael Gapen was great helping me figure out the right price. My wife and I travel from 4 hours away I had a very specific car I was interested in. Michael Gapen was great helping me figure out the right price. My wife and I travel from 4 hours away to look at the car. It was immaculate / well prepped. Also felt like the dealership showed a lot of hospitality and friendliness. I'm very pleased with the experience. More
by Randy L
Employees Worked With
Cam Meredith, Michael Gapen, Victor Chavez
July 23, 2018
Great New Car Buying Experience All of the Louisville Infiniti staff were very professional and treated me with great respect. No-nonsense purchase price and agreement on new vehic All of the Louisville Infiniti staff were very professional and treated me with great respect. No-nonsense purchase price and agreement on new vehicle were reached in very short period of time. New vehicle with specific options that I wanted was brought in from another dealer out of state in a few days. I took delivery a few days later at my convenience and the process went very smoothly with no surprises. I highly recommend purchasing a vehicle at Louisville Infiniti. More
by Roger
Employees Worked With
David Quirk, excellent experience, Cam Meredith, Victor Chavez, Nick Hinton
July 19, 2018
Outstanding customer service Maritza Blackman was informative, courteous and professional. I could not have asked for a better experience. The business manager also was very pro Maritza Blackman was informative, courteous and professional. I could not have asked for a better experience. The business manager also was very professional and helpful. More
by Doug
Employees Worked With
Maritza Blackman
July 13, 2018
Amazing customer service amazing customer service from Maritza Blackman. I was browsing online for a used Infiniti and she reached out was able to answer all my questions. amazing customer service from Maritza Blackman. I was browsing online for a used Infiniti and she reached out was able to answer all my questions. More
by L.A.bron James
Employees Worked With
Maritza Blackman
July 09, 2018
Great exeoriebce The guys were all very knowledgeable & helpful in the slepesctoon process. I felt comfortable with my sales person. They worked out a fair deal withou The guys were all very knowledgeable & helpful in the slepesctoon process. I felt comfortable with my sales person. They worked out a fair deal without any hassle. I would buy another car from them in the future. More
by Charl29354
Employees Worked With
Cam Meredith, Victor Chavez, James Nelson
June 26, 2018
Bought a used QX80 James Nelson was great. He met all of my and my wife’s admittedly picky needs and exceeded all expectations. Cam, the sales manager, was also wonder James Nelson was great. He met all of my and my wife’s admittedly picky needs and exceeded all expectations. Cam, the sales manager, was also wonderful and saw that every facet of the purchase experience was top-notch. More
by Willc
Employees Worked With
Cam Meredith, James Nelson
June 10, 2018
Great products! Excellent service! The customer service was excellent! I was treated with respect and was able to purchase a great vehicle! I am excited about my purchase and would reco The customer service was excellent! I was treated with respect and was able to purchase a great vehicle! I am excited about my purchase and would recommend using Infiniti of Louisville! More
by LV
Employees Worked With
James Nelson
June 08, 2018
Great Customer Service Nick was easy to deal with and provided outstanding customer service. Not to mention, Louisville INFINITI made it a smooth & effortless experience.... Nick was easy to deal with and provided outstanding customer service. Not to mention, Louisville INFINITI made it a smooth & effortless experience.....Highly recommend Nick & Louisville INFINIT!..... More
by Goosemonk
June 07, 2018
amazing customer service! I got the right car at the right price and had the best experience buying a car ever! I will be back! Bravo again on the red carpet service! I got the right car at the right price and had the best experience buying a car ever! I will be back! Bravo again on the red carpet service! More
by bimmerlife
Employees Worked With
Cam Meredith, Maritza Blackman, Nick Hinton
June 07, 2018
The BEST customer service!! Louisville Infinity knows what it means to provide outstanding customer service and care. They go above and beyond to get to know their customers and Louisville Infinity knows what it means to provide outstanding customer service and care. They go above and beyond to get to know their customers and their needs. Service is always exceptional! Truly a company of integrity! Thank you, Anna Graff, for always going the extra mile! More
by LAP,2018
Employees Worked With
Anna Graff
