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Louisville INFINITI

Louisville, KY

3.6
354 Reviews
The #1 Volume INFINITI Dealer in Kentucky* When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle. As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find. *#1 Volume INFINITI Dealer in Kentucky based on sales registrations from INFINITI USA Fiscal year 2020 to February 2026.
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8 Autocenter Dr

Louisville, KY

40299

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Showing 354 reviews

November 22, 2017

great !! Maya was so helpful and wonderful to work with. She was able to help me find what the car with everything we needed for our family. More

by smike21ph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Meredith, Maya Jannace, Victor Chavez
November 18, 2017

Great Car! Great Service! I’m not the type of customer to put reviews online for companies I feel it’s a company’s job to do a good job. I will say this, I always feel welcom More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gapen, Victor Chavez, Miguel Leon
November 16, 2017

First purchase from this dealership I have been to this dealership four times now and each time I was disappointed. If it was for Maya (who is an amazing sales person). I would have nev More

by LMHamilton12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cam Meredith, Maya Jannace
Jan 08, 2018 -

Louisville INFINITI responded

I am sorry you feel that way Lauren, it is never any intention of ours to make our customers feel the way you did. I know buying a car is already a hassle, and we are supposed to make the experience easier and better not harder. I would like to personally apologize for the way we made you feel. Bring the car by at your convenience and I will have Maya fill your tank for you! She should have never let you leave without gas, but sometimes mistakes do happen. It is our job to ensure every customer here leaves happy and as many of them as possible leave in a vehicle, the last thing we want to do is turn down business. Thank you for being a customer and I hope in the future we can conduct business in a manor that will earn a perfect review!

November 04, 2017

Great Experience! The best experience I've had when buying a vehicle. The staff are super friendly and helpful and made it worth the drive across the state from Frankli More

by Kmartinbeckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Jannace
October 30, 2017

A Great Experience, 2018 Infiniti Q50 Hybrid LUXE AWD After 10 years with the Infiniti brand and 226,000 miles on our 2007 M35x, my family was in the market for a 2018 Infiniti Q50 Hybrid LUXE AWD and fou More

by A Mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Parrish
Oct 30, 2017 -

Louisville INFINITI responded

Hi there, thank you for sharing your amazing car buying experience with us! We are happy to hear that we were able to help you find the right vehicle for your family's needs. David and Natalie appreciate your mention of them and they are glad to be of assistance during your car buying process. Thank you for your great words for your experience with us and thank you for your business!

October 30, 2017

Great Experience My salesperson made the buying experience very pleasant. She took the time to understand my needs and offered a tailored solution to meet them. I woul More

by 1234567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Jannace
Oct 30, 2017 -

Louisville INFINITI responded

Hello there, we're excited to hear that you had an excellent car buying experience working with Maya! Thank you for sharing details of your 5 star car buying visit! We appreciate your business and look forward to working with you again in the future!

October 29, 2017

Professional experience Very straightforward negotiation. All promises were delivered on without issue. Always Good follow up and communication. Provided a critical service i More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service dept, Cam Meredith, Maya Jannace
Oct 30, 2017 -

Louisville INFINITI responded

Hi Dave, thank you for sharing your 5 star customer service experience! We are very happy to hear that you had a smooth car buying process and that you left us satisfied. We appreciate your great words for time with us! Thank you for your business!

October 29, 2017

New Infiniti- Maya Maya was our salesperson and she was great and helped get us a good deal. Everyone was nice and friendly, highly recommend if looking for an Infiniti More

by Annscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Meredith, Maya Jannace, Natalie Parrish, Victor Chavez
Oct 30, 2017 -

Louisville INFINITI responded

Hello there, thank you for sharing your 5 star car buying experience working with Maya! She appreciates your mention of her and we are glad to know that you found your new Infiniti at our dealership! Thank you for choosing us and continue enjoying your vehicle!

October 27, 2017

Cam is the man This is one of the most personable people I’ve ever meet. I have unique needs and want to know all my options available, and this man has it. Some tim More

by pmudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Meredith
Oct 30, 2017 -

Louisville INFINITI responded

Hello there, thank you for sharing your great compliments for your car buying experience with Cam! We are happy to hear that you had an amazing car buying process and you found exactly the vehicle you wanted at our dealership! Thank you for your 5 star rating and we appreciate your business!

October 08, 2017

Great Service! Very friendly and knowledgeable young lady the whole process was smooth and hassle free. My first purchase of a car in 15 years. Great experience. More

by Elaine BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Jannace
Oct 30, 2017 -

Louisville INFINITI responded

Hi Elaine, we are pleased to hear that you had a very positive car buying experience with us recently! Thank you for sharing details of hassle free 5 star customer service experience! We appreciate your business and continue enjoying your new vehicle!