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Louisville INFINITI
Louisville, KY
346 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 346 reviews
Helpful July 11, 2022
From start to finish I was handled with upmost care and the service top shelf. Sales to finance answered all questions and seeked to find me the answers without guessing. Louisville INFINITI Dealership was the service top shelf. Sales to finance answered all questions and seeked to find me the answers without guessing. Louisville INFINITI Dealership was very friendly, clean, neat and well lighted More
by PowerJenks
Employees Worked With
Cam Meredith, Dayanis Valdivieso
June 27, 2022
Very professional and customer service was excellent , I would recommend to friends and family for sure would recommend to friends and family for sure More
by Gdunc21
Employees Worked With
May 22, 2022
This dealership is always excellent and effective in their sales and repair work. Very enjoyable to deal with. their sales and repair work. Very enjoyable to deal with. More
by stancurtis
Employees Worked With
April 05, 2022
I had an issue with a used truck I purchased from Infiniti, Mr. Murphy worked it out for me and we got it resolved. all in all a good dealership Infiniti, Mr. Murphy worked it out for me and we got it resolved. all in all a good dealership More
by Boballen
February 23, 2022
Thanks to Matt Powers, salesperson and Cam in finance, at Louisville INFINITI, we had the best car buying experience EVER, and I am now driving a new QX60!! THANK YOU Matt and Cam! Louisville INFINITI, we had the best car buying experience EVER, and I am now driving a new QX60!! THANK YOU Matt and Cam! More
by Jane
Employees Worked With
Cam Meredith, MATT MURPHY, Matt Powers
February 20, 2022
The service at IOL is top notch! Anna is knowledgeable and makes me feel like I’m her only customer! Anna is knowledgeable and makes me feel like I’m her only customer! More
by Ashshort27
January 13, 2022
In mid October I was looking for a white 2022 qx60 Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the c Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the car was coming in & if I would put a deposit of $ 1000.00 the car would be held for me. The next day I sent a deposit to his attention. I was told the car should be in November or early December. Between mid October & 21 December I contacted the dealership on several occasions & did not receive any reliable information. On December 21 I was in the dealership & was assured the car would arrive on 27th December. Daniel & I communicated by text about the price. The price was over $ 8500.00 more than the invoice I saw earlier. I was not pleased with the price, but at no time did I decline the car. On approximately January 5th I finally got to talk to Matthew Murphy, another sales manager, he pleaded dumb that he didn’t know anything about the car( he did know & just lied to me)but would call me back the next morning. At this time January 11 I have not heard from him. Since the dealership has caller ID they only talk to the people they want to. In the mean time I have received my deposit back saying the deal fell through. The car came in & was sold to someone else at a higher price. I repeat I did not decline the car & was not notified that it was in. I will give the dealership a rating of 1 star only because there is nothing lower. I would not recommend this dealership for anything. More
by bspringate1
January 12, 2022
Daymond was pleasant to work with and Cam finished the deal swiftly. Great experience purchasing a vehicle. deal swiftly. Great experience purchasing a vehicle. More
by hlray24
