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Louisville INFINITI

Louisville, KY

4.8
346 Reviews
The #1 Volume INFINITI retailer in Kentucky* When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle. As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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8 Autocenter Dr

Louisville, KY

40299

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Showing 346 reviews

October 04, 2021

Zack was outstanding and his sales manager was too. Service Dept missed a leaking and faulty strut during inspection which was scary. Fortunately Nissan stepped up but I would have a full private insp More

by scecil04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Nov 26, 2021 -

Louisville INFINITI responded

We really appreciate your feedback! We are thrilled to hear about your buying experience. Hopefully we can earn your trust moving forward on the service end. It isn't often that we hear about something being overlooked. Thanks again!

September 27, 2021

Always have my car serviced @ Infiniti dealership; also purchased my extended warranty from same. Anna Graf is so knowledgeable and competent and knows exactly how my car (and I)need to be treated!! More

by pok1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graf, Cam Meredith
Oct 01, 2021 -

Louisville INFINITI responded

Pok1944, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 14, 2021

Purchased my car remotely after I found it via AutoTrader. Zach was extremely communicative and helpful through the whole process — he sent a personal video walk around and even delivered it perso More

by justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Oct 01, 2021 -

Louisville INFINITI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2021

We worked with Zack at Infiniti in purchasing a QX80. He was very helpful and was always quick to respond to any questions we had. The service here is excellent and they will make sure you leave happy. I wo More

by seford01
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Sep 15, 2021 -

Louisville INFINITI responded

thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2021

I stopped in Infiniti of Louisville knowing exactly the vehicle I was looking for. Ian showed me the car, I test drove it and took it home. Ian was very professional and knowledgeable. He followed up on a More

by Susan C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Fannin
Oct 01, 2021 -

Louisville INFINITI responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

September 01, 2021

Worked with Zack Murphy at INFINITI to purchase our 3rd QX80. He's genuine and very knowledgable about the brand. highly recommend! Has quick communication via text, email, or voice calls. These vehicles s More

by cchayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Eggleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Meredith, Zach Murphy
Oct 01, 2021 -

Louisville INFINITI responded

We appreciate your positive review about your recent experience with us!

August 18, 2021

Great communication, he delivered the vehicle to me, and followed up with me after I bought the car! More

by Burford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marker, Kasey Paterson
Sep 02, 2021 -

Louisville INFINITI responded

Hi Burford, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 16, 2021

Ian was great to work with and answered all of our questions. This is the second Infiniti that I’ve purchased and both times were a great experience. Thanks More

by MiguelM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Meredith, Ian Fannin
Sep 02, 2021 -

Louisville INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2021

Ian was phenomenal to work with! Super knowledgeable of the vehicles in his companies inventory also a super nice and genuine guy. Was super tentative to my requests and even went above and beyond to make More

by Jared C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Fannin, Brandon Marker
Sep 02, 2021 -

Louisville INFINITI responded

Hi Jared C., we are very happy to have provided you with such a positive experience! Hi Jared C., we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

August 09, 2021

We have purchased 2 vehicles from Ian the past year and driven 6 hours each way to take delivery of the cars. Ian took great care of us both times. Fantastic customer experience, very knowledgeable and p More

by MJHIGLEY82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT MURPHY, Ian Fannin
Oct 01, 2021 -

Louisville INFINITI responded

Mjhigley82, we are glad we could help! Thank you again for the great review!

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