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Louisville INFINITI
Louisville, KY
354 Reviews
The #1 Volume INFINITI Dealer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
*#1 Volume INFINITI Dealer in Kentucky based on sales registrations from INFINITI USA Fiscal year 2020 to February 2026.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 354 reviews
November 20, 2021
the tune changed when i told them the battery was under warranty. To their advantage of course. I paid $165 for new battery in 2018, and with my pro rated warranty a new battery was $155. How does that wor warranty. To their advantage of course. I paid $165 for new battery in 2018, and with my pro rated warranty a new battery was $155. How does that work? More
by GB
November 18, 2021
This is my 4th Infinity and every time I come in for service the team was great. Anna is excellent at explaining everything clearly and getting me in and out quickly. Thanks! service the team was great. Anna is excellent at explaining everything clearly and getting me in and out quickly. Thanks! More
by adman
Employees Worked With
Anna Graff
November 11, 2021
The team here at Infinity of Louisville is amazing. I came in after a long and exhausting day of car shopping. Daymond listened to me and helped me find my new car that meet my needs. He worked with Cam came in after a long and exhausting day of car shopping. Daymond listened to me and helped me find my new car that meet my needs. He worked with Cam in financing and they were able to help me stay in my budget. I know I got a great deal and a car that will last me years to come. If you are looking for a new or new to you car, I highly suggest that you work with Daymond and Cam. This is a team that will help you meet your needs and stay in your budget. More
by yllchristiane
November 05, 2021
Zack was extremely helpful in helping me with the decision I came to make and was very knowledgeable about the car, answering almost every question I had. decision I came to make and was very knowledgeable about the car, answering almost every question I had. More
by Kacey
Employees Worked With
Zach Murphy
November 04, 2021
Zach did a great job with our purchase. He was very informative and has excellent communication skills. He was also great with following up to ensure we were happy with our purchase. We had a great exp informative and has excellent communication skills. He was also great with following up to ensure we were happy with our purchase. We had a great experience with Zach and Louisville INFINITI, would definitely recommend! More
by mbmadden2
Employees Worked With
Zach Murphy
October 20, 2021
Always great service! They are pleasant and prompt. Take your car and worry no more. Well I highly recommend this service group at Infiniti. done! your car and worry no more. Well I highly recommend this service group at Infiniti. done! More
by Keithcatchpole
Employees Worked With
Anna Graff, Kasey Paterson
October 20, 2021
I have been a loyal Louisville Infiniti customer since my 1992 G-20 and am now on my 4th Infiniti. Everyone I deal with, and have dealt with, are the best! 1992 G-20 and am now on my 4th Infiniti. Everyone I deal with, and have dealt with, are the best! More
by David DeMuro
October 14, 2021
Best dealership The service the seller they really help me a lot This is one of the best dealerships me a lot This is one of the best dealerships More
by Nurgab82
Employees Worked With
October 05, 2021
Zack was outstanding and his sales manager was too. Service Dept missed a leaking and faulty strut during inspection which was scary. Fortunately Nissan stepped up but I would have a full private insp Service Dept missed a leaking and faulty strut during inspection which was scary. Fortunately Nissan stepped up but I would have a full private inspection before buying from them again. More
by scecil04
Employees Worked With
Zach Murphy
September 27, 2021
Always have my car serviced @ Infiniti dealership; also purchased my extended warranty from same. Anna Graf is so knowledgeable and competent and knows exactly how my car (and I)need to be treated!! purchased my extended warranty from same. Anna Graf is so knowledgeable and competent and knows exactly how my car (and I)need to be treated!! More
by pok1944
Employees Worked With
Anna Graf, Cam Meredith
