Love Honda

Do not let this service department touch your car. First I was told that an oil change would take 2 hours because there were “other cars ahead of me.” I said, isn’t that why you make appointments? S First I was told that an oil change would take 2 hours because there were “other cars ahead of me.” I said, isn’t that why you make appointments? Since I knew an oil change only takes 15 minutes I was going to reschedule. Suddenly, my car went right in to the shop. At that point, I my warranty oil change turned into a disaster, as I watched the tech drain about 1/2 the oil then plug up the flow. Engine filter was checked then put back in dirty. That was all I needed to see when I told them to stop this scam of a service visit. I had them repeat the oil change - this time draining ALL the oil, and I was done for good with this place. Management made a feeble attempt to reassure me that my next visit would be better. But they were informed that there would NEVER be a “next” visit. If a dealership can’t do a simple oil change competently, you’d be a fool to let them work on brakes, fluid changes, or anything else. That is of course, if they even did the work at all. They can’t be trusted. Period. Full stop. Stay away from this place. More

I had an amazing experience at Love Honda in Homosassa! Anthony Garcia went above and beyond to help me get a fantastic deal on my car. He was professional, knowledgeable, and made the entire process smoot Anthony Garcia went above and beyond to help me get a fantastic deal on my car. He was professional, knowledgeable, and made the entire process smooth and stress-free. I’m extremely happy with my purchase and truly appreciate the excellent service. If you’re looking for a great car-buying experience, I highly recommend Anthony and the team at Love Honda! More

I had such an amazing experience at Love Honda in Homosassa that I came back and bought another car! Anthony Garcia did a fantastic job once again, helping me get a great deal. He was professional, k Homosassa that I came back and bought another car! Anthony Garcia did a fantastic job once again, helping me get a great deal. He was professional, knowledgeable, and made the entire process smooth and stress-free, just like the first time. I couldn’t be happier with my purchases and highly recommend Anthony and the team at Love Honda to anyone looking for a great car-buying experience! More

The sales man Anthony Garcia was friendly informative and gave me a great deal the sales manger was also great and griendky gave me a great deal the sales manger was also great and griendky More

Dustin was extremely helpful and gave me an excellent price to replace my key fob battery! What a great fellow. I recommend seeing him! price to replace my key fob battery! What a great fellow. I recommend seeing him! More

the salesman Anthony Garcia was great as with all sales people in the showroom. I love my CRV people in the showroom. I love my CRV More

I always have received great service and a complete explaination of what was done. I usually have Jody Brody as my Service Rep, who is wonderful, however I met Laurie and she was fine. Service was perf explaination of what was done. I usually have Jody Brody as my Service Rep, who is wonderful, however I met Laurie and she was fine. Service was performed , car was also washed! I always have had exceptional service at HONDA for my Accord More

They sell you extras at a crazy price. . A extra that their service department will charge you $210 for. Love Honda charges $499… I didn’t pay attention and I’m out about $2,000 for fut . A extra that their service department will charge you $210 for. Love Honda charges $499… I didn’t pay attention and I’m out about $2,000 for future oil changes, nitrogen in my tires.. locking lug nuts, and other crap I specifically told them I don’t want… Everyone is entitled to an opinion, and my opinion is they lie and cheat More

On April 16, 2024 my husband and I went to Love Honda to purchase a pre-owned Hybrid CR-V. We were there from 10 am - 6 pm. It was our worst car buying experience ever. My husband had done some negotia purchase a pre-owned Hybrid CR-V. We were there from 10 am - 6 pm. It was our worst car buying experience ever. My husband had done some negotiating over the phone with an Internet sales person. When we got to the Dealer they gave us a sales person Jimmy. We took the car for a test drive and loved it. When it came down to price it didn’t go so well. They added all kinds of charges so it was not any where near the price that was spoken about over the phone. The sales manager Sean got involved. He was very disrespectful. He kept yelling and screaming, was throwing all kinds of figures back and forth, and it got really confusing. A lot of it was not being explained. When you asked a question, Sean would get upset. The sales person didn’t know what to do. We wanted the 24 month 1.9% financing from Honda, even though the car was certified they wanted to charge us a $1,200.00 premium fee to get the Honda financing. Finally we negotiated an out the door price. Waited to go to the financing person Jennifer. We were being rushed because there was another couple waiting to finish their deal. They were going through the paperwork so fast we found a few mistakes that they did correct. My husband and I needed to talk, when we walked out of the office we were told we were breaking the law. Continued to rush us back in. Sean kept saying we had such a good deal we were going to get him and the salesman fired. They continued to rush and have us sign the paperwork. Then gave it to us on a flash drive. The next morning when I printed the paper work out, there was a charge for something negotiated in the out the door price. We drove back to the dealership to get it corrected. Sean wasn’t there the other sales manager was. He stated we signed the paper work and they couldn’t make any changes, the deal had been done. The general manager Vic stepped in and cut us a check to straighten the matter out. On top of all that we were missing the wheel lock key and the owners manual. The owners manual was in the car when we test drove it. They did get us a wheel lock key from the parts dept. They still have not gotten the right year Honda CR-V Hybrid owners manual. Too many empty promises. Buyer beware. Don’t let Love Honda do this to you. More

This was our second purchase in less than a year. They are friendly and care for their customers. We were in a traffic crash and our first vehicle was totaled. So we returned to Love Honda for our ne They are friendly and care for their customers. We were in a traffic crash and our first vehicle was totaled. So we returned to Love Honda for our next purchase with the same salesman, Michael Romaelle. More