Love Honda

UNPROFESSIONAL. They advertise cars on the web they have for sale when in actuality they do not have the vehicle and try to upsell you something else. Typical Bait a They advertise cars on the web they have for sale when in actuality they do not have the vehicle and try to upsell you something else. Typical Bait and switch. Also says they will follow up but they never did. Not happy at all with this experience More

Jodie was awesome. Came for oil change. She advised we had a brake issue.said it would add time to my wait. It was.my 45 anniversary. She had the work done quickly. Came for oil change. She advised we had a brake issue.said it would add time to my wait. It was.my 45 anniversary. She had the work done quickly. Kudos for the courtesy and professionalism. Love Honda is the best! More

Terrible experience Couldn't get an out the door price for vehicle after giving all my info to dealer Whats the point of advertising a vehicle if your not transparent . i not going to drive 2.5 hours n for vehicle after giving all my info to dealer Whats the point of advertising a vehicle if your not transparent . i not going to drive 2.5 hours not knowing what the vehicle cost. I have purchased many Hondas. Does Honda know how poorly their customers are being treated? More

Excellent service experience! My CRV had a strange noise coming from the rear of vehicle. The problem was diagnosed and repaired quickly. Can't ask for much more than that! My CRV had a strange noise coming from the rear of vehicle. The problem was diagnosed and repaired quickly. Can't ask for much more than that! More

Best service I have recieved on a vehicle in years. I would not hesitate tp reccomend to anyone. I would not hesitate tp reccomend to anyone. More

Very professional My wife had to take the car in for oil change,etc and she was treated with respect Thank you change,etc and she was treated with respect Thank you More

Had to get a new battery recently and when I brought my CRV in I asked them to make sure that they cleaned off the old corrosion on the battery terminal before installing the new battery. When I got home I CRV in I asked them to make sure that they cleaned off the old corrosion on the battery terminal before installing the new battery. When I got home I looked under the hood and found that this was not done. Brand new battery with corrosion covered battery terminal. I called and shared my irritation with Chris the service advisor. I was not expecting anything to be done however I believe Chris and the team went above and beyond to satisfy me. They sent a technician to my house to clean the terminal and make sure I was satisfied before he left. He did an excellent job and was very personable and professional. Also Chris has given me a free oil change when needed next. I believe this is an important lesson for all and a model of how I wish all service related business acted. We all mess up. It’s how you respond to and satisfy the customer that keeps them coming back. Well done! The only reason for the 4 rating was because of the original issue however I applaud how Chris and the team handled it. More

I've been a loyal customer of Love Honda for over 13 years, servicing both of my Accords only at Love Honda. I also bought my 2nd Accord from this dealer. The Service Department employees are, in my op years, servicing both of my Accords only at Love Honda. I also bought my 2nd Accord from this dealer. The Service Department employees are, in my opinion, honest and trustworthy. Throughout the years I did feel there was an issue during two of my maintenance services. I reached out to the Service Director, Jim Halford. Both times Mr. Halford went out of his way to rectify and ensure that these issues were corrected and resolved to my satisfaction. I cannot say enough about Jim and his character. Will continue to be a loyal customer for many years. And I want to mention that Jodie, Service Advisor is also a true asset to Love Honda and has always been so very helpful. Thank you both, so very much! More

This was my first time buying a Honda. Jayden Young was salesman with backup from James Weber. this was Jaydens first sale, but by no means his last . He knew his stuff and was on the b Jayden Young was salesman with backup from James Weber. this was Jaydens first sale, but by no means his last . He knew his stuff and was on the ball. Thank you Jayden!! More

Although the circumstance was not a pleasant one. I had rodent damage done to my wife's new car. Love Honda ( Ed Johnson) handled my issue in professional manner and communicated with us every step I had rodent damage done to my wife's new car. Love Honda ( Ed Johnson) handled my issue in professional manner and communicated with us every step of the way. He introduced us to the mechanic who was repairing our vehicle, he took the time to show us the damage. Love Honda fixed our car and got it back on the road. Very good customer service and we will continue to do all our business with Love Honda. More