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Low Country Volkswagen
Mt Pleasant, SC
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 153 reviews
April 10, 2017
Purchased Pre-Owned Car. Interactions were perfect. We've been looking for a specific make/model/features van for months now. Using CarGurus.com led us to the perfect fit at Lowcountry VW. I've used 5 We've been looking for a specific make/model/features van for months now. Using CarGurus.com led us to the perfect fit at Lowcountry VW. I've used 5 area dealerships with mixed experiences, but had never been to Lowcountry VW. Walking in without an appointment on a Saturday afternoon, I was greeted by Charlie Bodine. I found his interactions very professional yet personal. There was no pressure to buy and he was very transparent through the entire process. My entire experience at the dealership was great and I would recommend them to anyone else in the market for an enjoyable, pressure-free buying experience. More
by VanMan2017
Employees Worked With
Charlie Bodine
Helpful April 07, 2017
pleasant Charlie Brody, it was very pleasant and stress free to work with you. You made me feel good about my purchase, and make sure that I was taken care. I Charlie Brody, it was very pleasant and stress free to work with you. You made me feel good about my purchase, and make sure that I was taken care. I'm happy and will deal with you again if I need to get another car. Charlie is a very decent salesperson. Antonieta More
by al
Employees Worked With
Charlie Brodie
April 06, 2017
Very happy customer Very pleased with the service I got. Mr. Bodine made me feel like I knew him for years. Trust him enough to send my friends and family his way. Loving Very pleased with the service I got. Mr. Bodine made me feel like I knew him for years. Trust him enough to send my friends and family his way. Loving my car... More
by Robin64
Employees Worked With
Charlie Bodine
March 31, 2017
Save Your Sanity and GO SOMEWHERE ELSE! The worst dealer we've encountered in our 50 years of buying/leasing cars. When we leased our car in December, 2015, the "finance manager" mangled th The worst dealer we've encountered in our 50 years of buying/leasing cars. When we leased our car in December, 2015, the "finance manager" mangled the paperwork so badly it was crazy. After hours on the phone trying to make him understand what he'd done wrong, he finally called us the next day and asked us to come in and sign corrected paperwork. (He was fired shortly thereafter, we were to learn.) The VW itself was a great car, but all the encounters with the service department were sub par. Make arrangements with our salesman to get a loaner car for a recall service...show up the next day for the service and they tell us they know nothing about it. Guy in service is so demeaning to customers, he treats people like idiots, which proves he's the real idiot. (Salesmen tell us that everyone complains about the guy!) Then to top it all off, we decide to end our lease and turn in the car early and go to dealership on February 20, 2017 . Find out the current finance manager has been relieved of duty (that day), new finance person has no idea what to do, they take our check and our keys and tell us we are good to go. What, No paperwork???? We get so ticked we ask them to put the plates back on and we are ready to leave and then Jeff Maultsby the GM gets involved. He tells us that he has "been doing this for 11 years and knows what he's doing" and then proceeds to give us an odometer statement with the payoff amount rather than the mileage in the correct space. Finally leave with a few papers, but, sadly, not everything we were supposed to get. We are due a refund from our ding and dent policy, and Jeff gives us a "we owe" slip for the $300+ refund we are due and tells us they will cancel policy and we will get the money in a few weeks. We leave, wait a week and call VW Leasing to see if they really paid off the car and VW Leasing tells us we are good on the money issue but the dealership never sent the odometer statement! Go figure. We call ding and dent company and they tell us the dealer has not canceled our policy and there is NO refund coming... Call the dealer, and explain again what is going on and guess what? Jeff has NO MEMORY of giving us a "we owe" form. We had to take a picture of it and send it to Jennifer, the new finance manager, so she could jog his memory. Real sketchy, don't ya think? Here we are, at the end of March, still no idea if we will get the money due us (it has to go thru the dealer/VW Leasing and everyone tells us the dealer has to do the cancellation). Net, net, we've spent tens of hours trying to get a lousy $300 refund due us, and get this...the dealer re-sold our creampuff of a car within a week. When you combine gross incompetence with a hint of larceny, you are in for a terrible car/dealer experience. Go ANYWHERE else to get your VW or any other car you can unless you enjoy being jerked around and lied to. Still waiting for you to do the right thing, LOW COUNTRY VW! HAVE YOU NO SHAME!!! More
by Marv&Judy
Employees Worked With
Charlie Bodine was only employee who had a clue...
March 30, 2017
Competitive pricing and informative staff I had a wonderful experience at low country Volkswagen. They had a wide inventory of cars available available on the lot. I was able to get the car I I had a wonderful experience at low country Volkswagen. They had a wide inventory of cars available available on the lot. I was able to get the car I wanted without hassle during the sales process. My salesperson Charlie had an in-depth knowledge of my GTX and explain all of the information thoroughly about my vehicle. I would buy from Charlie again without any reservation. The pricing that Jeff the business manager provided was more than fair pricing. Overall great staff at low country Volkswagen. Volkswagens are excellent cars and you get what you pay for which is satisfaction guaranteed 😁 More
by martyr
Employees Worked With
Charlie Bodine and Jeff business manager
March 27, 2017
Loving my Tiquan Charlie B. You're awesome!!! You made this process smooth and sweet!!! If I'm ever in need of another car you will be the man I turn to!! Charlie B. You're awesome!!! You made this process smooth and sweet!!! If I'm ever in need of another car you will be the man I turn to!! More
by secretjoie
Employees Worked With
Charlie Bordin
March 27, 2017
I love this place!!!! Speacial thanks to the staff who stayed open late for me to complete the purchase!!! I want to give a Bigg thank you to Charlie Bodine who made the pu Speacial thanks to the staff who stayed open late for me to complete the purchase!!! I want to give a Bigg thank you to Charlie Bodine who made the purchase of my first car an awesome experience!!!! I really can't thank you enough!!! Thank you Charlie you are the man, I love my car!!! More
by slowflame
Employees Worked With
Charlie Bodine
January 20, 2017
Came to buy, but manager convinced me otherwise Actually came back for a 3rd time today to purchase a Tiguan we had been looking at. Everything with the salesman Andy was fine until we found out tha Actually came back for a 3rd time today to purchase a Tiguan we had been looking at. Everything with the salesman Andy was fine until we found out that it actually wasn't VW Certified (it's under the pre-owned certified section of the website too). Well, this wasn't a deal breaker. Andy was nice enough to continue working to try and make something work. He ended up getting the manager (I believe his name was Michael) to come talk with us. All they would do was knock $200 off the certification so we would need to pay $800 to get it certified. Well, after trying to negotiate with him and being told their car is below KBB, they can't lose money on it, and my trade in they would definitely lose money on it (even after showing me the KBB fair price on my trade in was $2,200 more than what was offered to me). Still, this wasn't the straw that broke the camel's back. It was when Michael decided to pick up his papers while we were talking and say "thank you for coming in, have a nice day." This is the point where we decided to leave. I felt bad for Andy as we were going to purchase still, but a rude manager just means I'm going to deal with rudeness every time I go for service. And for the future, might want to fix your website listings. It's illegal under to consumer protection of unfair trade regulations to advertise and say false information on a vehicle. More
by PrestonD
Employees Worked With
Andy and Michael
November 02, 2015
What a Great Experience! My wife Alicia and I leased a 2015 Jetta for Alicia to enjoy. What a great experience it has been to work with salesman Jay Burhart, Finance Manager M My wife Alicia and I leased a 2015 Jetta for Alicia to enjoy. What a great experience it has been to work with salesman Jay Burhart, Finance Manager Morgan Sauls , General Manager Jeff Bast and Service Manager Christine Armstrong. We got the car we wanted for the right price in a seamless experience. Great job done by all!- Mark Rhoades More
by Mtymaus
Employees Worked With
Jay Burkhart, Morgan Sauls, Jeff Bast, Christine Armstrong
October 29, 2015
Best experience ever! Charlie and the guys at Low Country VW made it so incredibly stress free to get into my new car. I went from a Prius that I was upside down on due to Charlie and the guys at Low Country VW made it so incredibly stress free to get into my new car. I went from a Prius that I was upside down on due to a previous car that I got a really bad deal on by one of the other dealerships in town. Instead of just selling me a car that would put me in more debt, Charlie recomended getting into a lease to help me get rid of all of my negative equity (roughly 12,000). The guys really helped me out with options and figuring out what car and price point would work out best for me. I'm incredibly greatful for the entire team at Low Country VW for getting me into my new Passat! More
by Kmleifester
Employees Worked With
Charlie Bodine
