Loyalty Chevrolet Cadillac
Williamsburg, VA
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399 Reviews of Loyalty Chevrolet Cadillac
I use to take my truck to Hutchenson Chevrolet prior to the dealership selling to Loyalty. I continue to take it Loyalty Chevrolet for all my needs. Mallory Bishop Is an amazing service rep and continues t the dealership selling to Loyalty. I continue to take it Loyalty Chevrolet for all my needs. Mallory Bishop Is an amazing service rep and continues to take care of me. Mallory gets me in quick and keeps me updated throughout the service visit. Shout out to Trey for stepping in when Mallory is out or busy. Keep up the good work. More
Great staff and upfront about the buying process. They worked with my needs and got it done. My salesperson Micah was very knowledgeable and friendly and financing was a breeze. Thank you Loyalty and They worked with my needs and got it done. My salesperson Micah was very knowledgeable and friendly and financing was a breeze. Thank you Loyalty and recommend going there! More
I showed up without an appt to leave my 2017 Escalade that thermostat had gone out on. Planning on leaving vehicle until it could be serviced. Mallory Bishop waited on me and was very courteous and wel that thermostat had gone out on. Planning on leaving vehicle until it could be serviced. Mallory Bishop waited on me and was very courteous and welcoming. My vehicle was repaired same day which I hadn’t expected. More
I’ve always been pleased with the service provided. Nikki Harmon has been consistently helpful, professional, and pleasant. Her explanations of needed repairs are clear and she listens to the customers Nikki Harmon has been consistently helpful, professional, and pleasant. Her explanations of needed repairs are clear and she listens to the customers concerns with care. I recommend her, and the service department in general highly. More
Nikki Harmon handled this visit for maintenance on my British car. Despite being a different type of car than they are used to, Nikki had good knowledge of what was needed and had preordered the req British car. Despite being a different type of car than they are used to, Nikki had good knowledge of what was needed and had preordered the required parts. Nikki is personable, professional and instills confidence in knowing the work will be done correctly! They did a great job! More
I purchased a new car from Loyalty Cadillac a month ago. There was absolutely no games, no nonsense and an OUTSTANDING sales experience from Micah. Car had some active recalls that had to be taken care of There was absolutely no games, no nonsense and an OUTSTANDING sales experience from Micah. Car had some active recalls that had to be taken care of. Dealer gave us a loaner, and even brought it to us and picked it up from us. Absolutely outstanding experience! Thank you Loyalty Cadillac and HIGHLY RECOMMEND MICAH FREEMAN AS YOUR SALESMAN! More
Best one I have ever been too. Love the staff and techs. Never have an issue. The other big chains just want your money. This one. Wants your money but with care and respect. Recom Love the staff and techs. Never have an issue. The other big chains just want your money. This one. Wants your money but with care and respect. Recommend to all. More


