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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.8
184 Reviews

543 2nd Street

Williamsburg, VA

23185

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184 Reviews of Loyalty Chevrolet Cadillac

March 16, 2024

Your dealership always provide outstanding service and expert care. Customers usually expect such service at a Cadillac dealership. I commute a considerable distance as a result. More

by Duke0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names escape me.
Mar 18, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your positive review! We are glad that our team could get your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to let us know.

March 13, 2024

The staff is always professional in how they handle both me in person and the care they give to my vehicle. Thank you Kirk Tajirian. More

by Herm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Mar 14, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that Kirk could provide you with top-notch service. Please do not hesitate to let us know how we may be of further service to you in the future!

February 28, 2024

Very responsive, service appointments readily available. Friendly service greeter,helpful service writer.Service completed in a timely manner. More

by brentbarefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Feb 29, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your 5-star review! We are so glad that we could be of assistance to you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

February 18, 2024

The dealership was very clean, the staff were very nice and Kirk made sure to inform me on my car’s condition and took good care of me. I will be going back there for any maintenance/future purchases. More

by Tprizzy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Feb 20, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave Kirk this 5-star rating! Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 06, 2024

Nikki Harmon set up my courtesy ride home and I was picked up in a timely manner after my service was complete. Great courtesy transportation. I found a hood bumper missing after the service and Nikki More

by demyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Spence
Feb 06, 2024 -

Loyalty Chevrolet Cadillac responded

Demyon, We are grateful for you leaving Nikki this wonderful review! We are thrilled to hear that Nikki took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she completed your service to your satisfaction. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 03, 2024

Nikki Harmon was so nice and very helpful to me when I brought my car in as well as when I picked it up. I appreciate her kindness. More

by nrbblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Feb 06, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you so much for leaving Nikki this positive review! We are glad to hear that Nikki took great care of you and your automotive needs. We are happy to know that she was so nice, kind and very helpful. Please do not hesitate to let us know how we may be of further service to you.

January 26, 2024

First time using Loyalty as my Buick dealer has shut down. I had a very good experience with Nicki as my service advisor! Happy I can still get my car serviced in Williamsburg! More

by jpierson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki
Jan 30, 2024 -

Loyalty Chevrolet Cadillac responded

Providing thorough and efficient service is so important to us, and we are glad that Nikki's efforts could meet your satisfaction! Thank you so much for your positive review. Safe travels until we meet again!

December 27, 2023

Mallory Bishop is such a knowledgeable and helpful lady at Loyalty Cadillac. Service is so well done as well. More

by Karen Sublett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop 5 Stars
Dec 29, 2023 -

Loyalty Chevrolet Cadillac responded

Hi Karen, We greatly appreciate the opportunity to work with you, and so glad that Mallory made your experience with us successful. Our guests' satisfaction is our utmost priority. Thank you for the wonderful feedback and we look forward to doing more business with you!

December 27, 2023

Mallory Bishop is a professional at everything she does as a service advisor from start to finish. Recommend her to anyone that needs service work done on their vehicle. We are out of town visiting our fri More

by davidspak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Dec 29, 2023 -

Loyalty Chevrolet Cadillac responded

David, Thank you for taking the time to leave us this great review! We are always delighted to provide top-notch service. Mallory greatly appreciates the opportunity to work with you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

December 24, 2023

Mallory Bishop and her team did a great job getting my SUV serviced and out the door. The service was on time as promised. Thank You. More

by mrbose82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop,
Dec 27, 2023 -

Loyalty Chevrolet Cadillac responded

We greatly appreciate your 5-star rating! It is great to know Mallory provided you with a top-notch experience. We hope for an opportunity to work with you again!

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