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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
318 Reviews

543 2nd Street

Williamsburg, VA

23185

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318 Reviews of Loyalty Chevrolet Cadillac

July 01, 2025

All of the staff are very knowledgeable and demonstrate top notch customer service! Trey Kight in the service department takes the time to explain everything and answer all of your questions. His level of More

by lkight1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight, Service Department
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive review! We are so glad that Trey provided you with thorough and efficient service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2025

Trey Kight was knowledgeable and friendly. Smooth operating in and out of appointment. All went well More

by ckoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team provided you with a smooth and efficient experience. Please do not hesitate to give us a call if there is ever anything more that Trey and the team may help you with.

June 29, 2025

Trey Kight & Nikki Harmon provided Excellent and Professional service for our vehicle. It was a very pleasurable atmosphere dealing with Loyalty Chevrolet Cadillac. More

by jimthoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight, Nikki Harmon
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your 5-star rating! Providing top-notch service is so important to us, and we are glad that Trey's and Nikki's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

June 28, 2025

Nikki Harmon is a dedicated representative for the service department. She’s very communicative and always super friendly. More

by danielwyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon, Rigo
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Daniel, Thank you for leaving Nikki this wonderful review! We are so glad that she consistently takes great care of you and your automotive needs. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 27, 2025

Took the time to find the problem with my new car. Very professional and helpful through the repair More

by Buschbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs thoroughly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 27, 2025

They are very friendly, helpful and good at getting you in and out in a timely manner. More

by Tmissmickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us! We are happy to hear that our team provided you with a quick and efficient experience. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

June 26, 2025

My service writer Mallory Bishop is great. She is very professional, service oriented, recognizes me when i walk in, always greets me with a smile and calls me by my name. She prrovides a full More

by Garpet62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop, Service Dept
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Mallory consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 25, 2025

I had our 2024 Chevrolet Equinox serviced and work was completed timely and efficiently. Our Service advisor Nikki Harmon was terrific and quite professional. I highly recommend her and Loyalty for your s More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon, Service Advisor
Jul 09, 2025 -

Loyalty Chevrolet Cadillac responded

Charles, thank you for your positive review! We are glad that Nikki got your automotive needs efficiently taken are of you and she will be honored to have earned your kind recommendation. Take care!

June 19, 2025

This by far has been the best service I’ve had for any of my Corvettes. My interaction with the Asst. Service Manager, Kate Ussery who was awesome keeping me aware of everything going on with my Corvette. S More

by willda109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Ussery, Will Jordan
Jun 20, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We are so glad that Kaitlyn and Will provided you with the A+ service that you deserve and kept you well informed throughout the process. It is our pleasure to serve you and your Corvette's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 15, 2025

Nikki Harmon's professional attitude made my experience at Loyalty extremely pleasant. Everything ran smoothly and I was kept advised of the progress on my vehicle. Nikki further arranged for a staff per More

by ejmoxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon and Sam Hogg
Jun 16, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Nikki this positive review! It is always our goal to ensure our guest's experience is as seamless as possible, and we are glad that Nikki took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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