Loyalty Chevrolet Cadillac

I showed up without an appt to leave my 2017 Escalade that thermostat had gone out on. Planning on leaving vehicle until it could be serviced. Mallory Bishop waited on me and was very courteous and wel that thermostat had gone out on. Planning on leaving vehicle until it could be serviced. Mallory Bishop waited on me and was very courteous and welcoming. My vehicle was repaired same day which I hadn’t expected. More

Mallory Bishop was very helpful on the phone and got me set up easily. she sent me a reminder as well for my appointment. set up easily. she sent me a reminder as well for my appointment. More

Trey Kight was very helpful, courteous and a pleasure to work with in the repair of my car. work with in the repair of my car. More

I’ve always been pleased with the service provided. Nikki Harmon has been consistently helpful, professional, and pleasant. Her explanations of needed repairs are clear and she listens to the customers Nikki Harmon has been consistently helpful, professional, and pleasant. Her explanations of needed repairs are clear and she listens to the customers concerns with care. I recommend her, and the service department in general highly. More

Nikki Harmon handled this visit for maintenance on my British car. Despite being a different type of car than they are used to, Nikki had good knowledge of what was needed and had preordered the req British car. Despite being a different type of car than they are used to, Nikki had good knowledge of what was needed and had preordered the required parts. Nikki is personable, professional and instills confidence in knowing the work will be done correctly! They did a great job! More

I purchased a new car from Loyalty Cadillac a month ago. There was absolutely no games, no nonsense and an OUTSTANDING sales experience from Micah. Car had some active recalls that had to be taken care of There was absolutely no games, no nonsense and an OUTSTANDING sales experience from Micah. Car had some active recalls that had to be taken care of. Dealer gave us a loaner, and even brought it to us and picked it up from us. Absolutely outstanding experience! Thank you Loyalty Cadillac and HIGHLY RECOMMEND MICAH FREEMAN AS YOUR SALESMAN! More

Best one I have ever been too. Love the staff and techs. Never have an issue. The other big chains just want your money. This one. Wants your money but with care and respect. Recom Love the staff and techs. Never have an issue. The other big chains just want your money. This one. Wants your money but with care and respect. Recommend to all. More

Very easy to work with. Service was performed in a timely manner. Service work always performed satisfactorily. Service was performed in a timely manner. Service work always performed satisfactorily. More

Caitlin Ussery and will Jordan , as well as the entire Loyalty Dealership, do a great job meeting all of my automotive needs. Loyalty Dealership, do a great job meeting all of my automotive needs. More

RJ is amazing always does the best job on my vehicles and Kaitlyn Usseryand everyone in the service area was very friendly, helpful and knowledgeable as well. Kaitlyn Usseryand everyone in the service area was very friendly, helpful and knowledgeable as well. More