Loyalty Chevrolet Cadillac

We saw the car we wanted (Cadillac CT4) on Loyalty's website and came in and worked with Gerald Bradshaw. We got a fair trade in value for our trade in (a ten year old Cadillac ATS) and were able to ge website and came in and worked with Gerald Bradshaw. We got a fair trade in value for our trade in (a ten year old Cadillac ATS) and were able to get a reasonable discount on the new car we wanted. Gerald was great pointing out the new features on the new Cadillac CT4 and showing us how to use them. More

I was very satisfied with the service I received from Loyalty on my wife's CTS. The car was returned to me clean and on time. It now drives & rides like when it was new. Nikki Harmon and her team were v Loyalty on my wife's CTS. The car was returned to me clean and on time. It now drives & rides like when it was new. Nikki Harmon and her team were very professional, knowledgeable and courteous. I would certainly recommend her to family and friends. More

Mallory Bishop was our service writer for our annual Virginia inspection and oil change service. We left our Cadillac CTS overnight noting that we'd be available after 3pm to pick-up our car. Mallory ha Virginia inspection and oil change service. We left our Cadillac CTS overnight noting that we'd be available after 3pm to pick-up our car. Mallory had the work completed and our car ready for us when we got there. She was a pleasure to work with. More

Nikki Harmon has been the person that has handled my vehicle service. I strongly recommend this business and Nikki. vehicle service. I strongly recommend this business and Nikki. More

Nikki Harmon always provides outstanding professional service and a pleasurable atmosphere while providing maintenance to our vehicles. service and a pleasurable atmosphere while providing maintenance to our vehicles. More

Thanks for the professional experience , by far the best ive had . I would not only purchase again from here but can reccomend it to others with confidence. Customer service is rare to find anymore and a th ive had . I would not only purchase again from here but can reccomend it to others with confidence. Customer service is rare to find anymore and a thanks to everyone who had to stay late . Gerald Bradshaw was our salesman , great guy, felt like id known him for years . Keep up the good work More

My service was fast and efficient. I was able to get to work on time and be chauffeur back to pick up my car after service. Price was affordable I was able to get to work on time and be chauffeur back to pick up my car after service. Price was affordable More

Loyalty did a great job servicing my vehicle. Nikki Harmon was very professional and facilitated my service appointment very well. I felt very confident having my vehicle serviced here. Nikki Harmon was very professional and facilitated my service appointment very well. I felt very confident having my vehicle serviced here. More

Trey Kight was very helpful and informative. Got me In-N-Out quick. Thank you so much Got me In-N-Out quick. Thank you so much More

Would only purchase a vehicle and have service completed at Loyalty. Trey Kight is outstanding. He is helpful, kind, and personable. He is one of the reasons we return to Loyalty for our automotive needs. at Loyalty. Trey Kight is outstanding. He is helpful, kind, and personable. He is one of the reasons we return to Loyalty for our automotive needs. Thanks Trey! More