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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
308 Reviews

543 2nd Street

Williamsburg, VA

23185

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308 Reviews of Loyalty Chevrolet Cadillac

July 01, 2025

Trey Kight was knowledgeable and friendly. Smooth operating in and out of appointment. All went well More

by ckoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
July 01, 2025

All of the staff are very knowledgeable and demonstrate top notch customer service! Trey Kight in the service department takes the time to explain everything and answer all of your questions. His level of More

by lkight1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight, Service Department
June 29, 2025

Trey Kight & Nikki Harmon provided Excellent and Professional service for our vehicle. It was a very pleasurable atmosphere dealing with Loyalty Chevrolet Cadillac. More

by jimthoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight, Nikki Harmon
June 28, 2025

Nikki Harmon is a dedicated representative for the service department. She’s very communicative and always super friendly. More

by danielwyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon, Rigo
June 27, 2025

They are very friendly, helpful and good at getting you in and out in a timely manner. More

by Tmissmickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
June 27, 2025

Took the time to find the problem with my new car. Very professional and helpful through the repair More

by Buschbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 26, 2025

My service writer Mallory Bishop is great. She is very professional, service oriented, recognizes me when i walk in, always greets me with a smile and calls me by my name. She prrovides a full More

by Garpet62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop, Service Dept
June 25, 2025

I had our 2024 Chevrolet Equinox serviced and work was completed timely and efficiently. Our Service advisor Nikki Harmon was terrific and quite professional. I highly recommend her and Loyalty for your s More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon, Service Advisor
June 19, 2025

This by far has been the best service I’ve had for any of my Corvettes. My interaction with the Asst. Service Manager, Kate Ussery who was awesome keeping me aware of everything going on with my Corvette. S More

by willda109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Ussery, Will Jordan
Jun 20, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We are so glad that Kaitlyn and Will provided you with the A+ service that you deserve and kept you well informed throughout the process. It is our pleasure to serve you and your Corvette's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 15, 2025

Nikki Harmon's professional attitude made my experience at Loyalty extremely pleasant. Everything ran smoothly and I was kept advised of the progress on my vehicle. Nikki further arranged for a staff per More

by ejmoxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon and Sam Hogg
Jun 16, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Nikki this positive review! It is always our goal to ensure our guest's experience is as seamless as possible, and we are glad that Nikki took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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