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Loyalty Chevrolet Cadillac
Williamsburg, VA
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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308 Reviews of Loyalty Chevrolet Cadillac
July 01, 2025
All of the staff are very knowledgeable and demonstrate top notch customer service! Trey Kight in the service department takes the time to explain everything and answer all of your questions. His level of top notch customer service! Trey Kight in the service department takes the time to explain everything and answer all of your questions. His level of professionalism and integrity is demonstrated in every interaction I have with him. Loyalty Chevrolet Cadillac is the only place you'll ever need to go for all your auto purchases and service needs! More
by lkight1968
Employees Worked With
Trey Kight, Service Department
June 29, 2025
Trey Kight & Nikki Harmon provided Excellent and Professional service for our vehicle. It was a very pleasurable atmosphere dealing with Loyalty Chevrolet Cadillac. Professional service for our vehicle. It was a very pleasurable atmosphere dealing with Loyalty Chevrolet Cadillac. More
by jimthoms
Employees Worked With
Trey Kight, Nikki Harmon
June 26, 2025
My service writer Mallory Bishop is great. She is very professional, service oriented, recognizes me when i walk in, always greets me with a smile and calls me by my name. She prrovides a full She is very professional, service oriented, recognizes me when i walk in, always greets me with a smile and calls me by my name. She prrovides a full vey detailed explanation of whats going on and lets me know if an issue can wait or if it needs to be addressed immediately. She is great to work with and is one of the reasons I continue to bring my truck there for service. More
by Garpet62
Employees Worked With
Mallory Bishop, Service Dept
June 25, 2025
I had our 2024 Chevrolet Equinox serviced and work was completed timely and efficiently. Our Service advisor Nikki Harmon was terrific and quite professional. I highly recommend her and Loyalty for your s completed timely and efficiently. Our Service advisor Nikki Harmon was terrific and quite professional. I highly recommend her and Loyalty for your service needs. More
by Charles
Employees Worked With
Nikki Harmon, Service Advisor
June 19, 2025
This by far has been the best service I’ve had for any of my Corvettes. My interaction with the Asst. Service Manager, Kate Ussery who was awesome keeping me aware of everything going on with my Corvette. S my Corvettes. My interaction with the Asst. Service Manager, Kate Ussery who was awesome keeping me aware of everything going on with my Corvette. She is the consummate professional with the personality that makes her a superior representative of Loyalty! Will Jordan, the Corvette Specialist, went above and beyond even sending me videos of my Corvette’s undercarriage as he did his inspection. As I said previously, best service experience I’ve ever had anywhere with any of my Corvettes! More
by willda109
Employees Worked With
Kait Ussery, Will Jordan
June 15, 2025
Nikki Harmon's professional attitude made my experience at Loyalty extremely pleasant. Everything ran smoothly and I was kept advised of the progress on my vehicle. Nikki further arranged for a staff per at Loyalty extremely pleasant. Everything ran smoothly and I was kept advised of the progress on my vehicle. Nikki further arranged for a staff person to drive me to another location to secure lunch. More
by ejmoxie
Employees Worked With
Nikki Harmon and Sam Hogg
