
Loyalty Chevrolet Cadillac
Williamsburg, VA
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280 Reviews of Loyalty Chevrolet Cadillac
Excellent service, good communication After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts w After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts were installed in a timely manner and everything works properly. More
Love this place Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. They spent most of the day running test & found out I had just gotten a bad tank of gas. They advised me to just burn it off. I was relieved because I was expecting a big problem. This guys are honest & do a great job. More
Oil Change They always do a good job and very swiftly and everyone is very friendly. They have always been this way I have used this dealership for many years !! They always do a good job and very swiftly and everyone is very friendly. They have always been this way I have used this dealership for many years !!!!..Thank everyone for me!!! More
Great dealership! Everyone from Art to Craig to Financing to receptionist were friendly, helpful, and professional! I knew I was in great hands as soon as I walked thro Everyone from Art to Craig to Financing to receptionist were friendly, helpful, and professional! I knew I was in great hands as soon as I walked through the door. The atmosphere of professionalism remains throughout the dealership! More
Excellent Buying Experience I was pleased to find professionalism and courtesy courtesy by Craig my salesman. He answered all questions and worked to get me the price I wanted t I was pleased to find professionalism and courtesy courtesy by Craig my salesman. He answered all questions and worked to get me the price I wanted to pay. I had one problem while out on a test drive of the vehicle (2005 Chevy Avalanche) in that the check engine light came on. It did go out but after delivery it is now back. I will be stopping by tomorrow to get this issue corrected. I have total faith that it will be taken care of More
Pesky OEM issue Holiday competently solved an elusive but worsening drive train issue in a one day visit. Holiday checked Cadellic service bulliten to zero in on the Holiday competently solved an elusive but worsening drive train issue in a one day visit. Holiday checked Cadellic service bulliten to zero in on the root cause. More
Best Auto Service Experience. Ever. Anywhere! I went by to drop my car off for a service. Super friendly, courteous, neat, nice people there to help. Told them I needed a ride to the golf course I went by to drop my car off for a service. Super friendly, courteous, neat, nice people there to help. Told them I needed a ride to the golf course where I was playing that morning. Immediately escorted to a courtesy car and delivered directly to the golf course. No muss, no fuss. Easy. After the round of golf, I called them to insure my car was ready. Greeted by a service rep who said he'd send the courtesy car to pick me up. They were there to pick me up faster than I had even planned on and were waiting for me. Picked up my car after the service. Free wash, cold bottle of water. What more could anyone ever ask for from any service organization. Holiday is the BEST! More
Great Service & being recognized :) Thank you Rob Pineman for getting me in and out for oil change that afternoon! Always look forward to my Gummi treats. :) My car was thoroughly looked Thank you Rob Pineman for getting me in and out for oil change that afternoon! Always look forward to my Gummi treats. :) My car was thoroughly looked over and returned shortly thereafter. More
Service Center Friendly, Efficient, done in a timely manner. Art stop to say Hi and ask how I was doing. My experiences over the years have always Excellent. Friendly, Efficient, done in a timely manner. Art stop to say Hi and ask how I was doing. My experiences over the years have always Excellent. More
Free inspection Realized I had not had my Tahoe state inspection done on the last day of the month. Holiday got me in and out without an appointment within an hour an Realized I had not had my Tahoe state inspection done on the last day of the month. Holiday got me in and out without an appointment within an hour and free of charge. I have been consistently pleased with my service needs at this dealership. More