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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
419 Reviews
Call Dealership (757) 354-3999
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543 2nd Street

Williamsburg, VA

23185

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419 Reviews of Loyalty Chevrolet Cadillac

December 31, 2025

Caitlin Ussery and will Jordan , as well as the entire Loyalty Dealership, do a great job meeting all of my automotive needs. More

by Vavettemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery, Will Jordan
Report | Print
Dec 31, 2025 -

Loyalty Chevrolet Cadillac responded

You can continue to count on us to deliver great service for your automotive needs. We thank you for your trust and wonderful review!

December 31, 2025

Very easy to work with. Service was performed in a timely manner. Service work always performed satisfactorily. More

by P15special
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon Service Advisor
Report | Print
Dec 31, 2025 -

Loyalty Chevrolet Cadillac responded

It is rewarding for us to receive this confirmation of the satisfactory service we aim to deliver. Thank you for your positive feedback, don't hesitate to visit us anytime you need automotive services!

December 30, 2025

RJ is amazing always does the best job on my vehicles and Kaitlyn Usseryand everyone in the service area was very friendly, helpful and knowledgeable as well. More

by Spence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Jones, Kirk, Kaitlyn Ussery, Mallory Bishop
Report | Print
Dec 31, 2025 -

Loyalty Chevrolet Cadillac responded

We are appreciative you made time to leave this review for our service team who delivered friendly and helpful service. Please feel free to visit us anytime you need automotive care and rest assured knowing our team will gladly deliver top tier service!

December 29, 2025

I am a senior and need a dealership that would commit to driving me to from the dealership when the car needed service and Loyalty Cadillac agreed to provide that service. More

by rgreinsbg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Freeman
Report | Print
December 26, 2025

Excellent car buying experience. Kind, Professional team. I will do business with them in the future. More

by jawsplus4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
Report | Print
Dec 26, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are glad that our team was kind and helpful and ensured your experience with us was 5-stars. Congratulations on your new vehicle! We wish you safe travels and we look forward to an opportunity to work with you again.

December 17, 2025

Understanding of my situation w/ my Silverado that came up over the weekend, they jumped on it 1st thing, that Monday morning, scanned the truck for issues, came up w/ a game plan and got it fixed in a tim More

by Chad Townsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Report | Print
Dec 17, 2025 -

Loyalty Chevrolet Cadillac responded

Chad, thank you for your wonderful review! We are so glad that Mallory and the team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2025

I had an outstanding time at this dealership Chevy Loyalty. The team was Very professional and friendly. I was come late around 5:30 p.m and Pamela. J help me to buy my new Tahoe 2025 Highe Country More

by iavnii_andrei2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pamela Jaworski, Matt Spence, Laine Wrann
Report | Print
Dec 11, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Pamela and the team were kind and helpful. Our guest's satisfaction is our utmost priority. We warmly congratulate you on your new Tahoe- on behalf of the entire team!

November 30, 2025

They were on point, I pulled in for an oil change at 9am and I was out by 9:45AM More

by gspearman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Bishop
Report | Print
Dec 11, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind review! We are glad that our team provided you with a quick and efficient service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 26, 2025

Very close to my residence and always great and friendly service from Kaitlyn Ussery, service advisor. More

by BDIGGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Report | Print
Nov 26, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your positive review and we are glad that Kaitlyn and the team are consistently kind and helpful. We hope you continue to choose us for all of your future automotive needs. Safe travels!

November 25, 2025

I was serviced on time with courtesy and was given several options. Kaitlyn did everything in her power to accommodate me and make sure that I was satisfied, even giving me different options for paym More

by djefreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Report | Print
Nov 26, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Kaitlyn's efforts met your satisfaction. We wish you safe travels and hope to see you again the next time your Buick is ready for service.

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