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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
416 Reviews

543 2nd Street

Williamsburg, VA

23185

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416 Reviews of Loyalty Chevrolet Cadillac

December 29, 2025

I am a senior and need a dealership that would commit to driving me to from the dealership when the car needed service and Loyalty Cadillac agreed to provide that service. More

by rgreinsbg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Freeman
December 26, 2025

Excellent car buying experience. Kind, Professional team. I will do business with them in the future. More

by jawsplus4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
Dec 26, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are glad that our team was kind and helpful and ensured your experience with us was 5-stars. Congratulations on your new vehicle! We wish you safe travels and we look forward to an opportunity to work with you again.

December 17, 2025

Understanding of my situation w/ my Silverado that came up over the weekend, they jumped on it 1st thing, that Monday morning, scanned the truck for issues, came up w/ a game plan and got it fixed in a tim More

by Chad Townsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Dec 17, 2025 -

Loyalty Chevrolet Cadillac responded

Chad, thank you for your wonderful review! We are so glad that Mallory and the team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2025

I had an outstanding time at this dealership Chevy Loyalty. The team was Very professional and friendly. I was come late around 5:30 p.m and Pamela. J help me to buy my new Tahoe 2025 Highe Country More

by iavnii_andrei2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pamela Jaworski, Matt Spence, Laine Wrann
Dec 11, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Pamela and the team were kind and helpful. Our guest's satisfaction is our utmost priority. We warmly congratulate you on your new Tahoe- on behalf of the entire team!

November 30, 2025

They were on point, I pulled in for an oil change at 9am and I was out by 9:45AM More

by gspearman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Bishop
Dec 11, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind review! We are glad that our team provided you with a quick and efficient service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 26, 2025

Very close to my residence and always great and friendly service from Kaitlyn Ussery, service advisor. More

by BDIGGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Nov 26, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your positive review and we are glad that Kaitlyn and the team are consistently kind and helpful. We hope you continue to choose us for all of your future automotive needs. Safe travels!

November 25, 2025

I was serviced on time with courtesy and was given several options. Kaitlyn did everything in her power to accommodate me and make sure that I was satisfied, even giving me different options for paym More

by djefreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Nov 26, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Kaitlyn's efforts met your satisfaction. We wish you safe travels and hope to see you again the next time your Buick is ready for service.

November 24, 2025

Kaitlyn Ussery helped with getting a last minute service request to find out what was wrong with my sisters vehicle. She got us in within 24-48 hrs and gave us a quote on work needed. She was very polite, More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Nov 25, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are glad that Kaitlyn took great care of your sister's automotive needs. Our guest's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 20, 2025

Mallory Bishop in the service department provides OUTSTANDING ASSISTANCE!!! She clearly describes what is needed to be done to correct the problem!!!! More

by dbartholomay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one at this time.
Nov 21, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind review! We are glad that Mallory was thorough and efficient. Your safety and satisfaction are our top priorities and we hope to see you again the next time you are in need of automotive service.

November 17, 2025

Ryan Hoffman was courteous didn’t pressure me and let me look to see what automobiles you had on the property. I found the one I like and came back the next day to purchase my new car. He knew his stuff alo More

by Davidwhyman57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene
Nov 18, 2025 -

Loyalty Chevrolet Cadillac responded

David, thank you for your positive review! We are honored to have had the opportunity to work with you, and we are glad that Ryan provided you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

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