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Loyalty Chevrolet Cadillac

Williamsburg, VA

5.0
280 Reviews

543 2nd Street

Williamsburg, VA

23185

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280 Reviews of Loyalty Chevrolet Cadillac

March 14, 2025

The service is excellent. I get the help needed as soon as I drive up! More

by Mrs. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Mrs. Jackson, Thank you for sharing your positive experience with us! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

March 14, 2025

It is always a pleasure working with Ms. Mallory Bishop, her knowledge and professionalism gives us clients a peace of mind that we are in the right hands. More

by gustavoscarleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! Your safety and satisfaction are our utmost priorities, and we are glad that Mallory provided you with 5-star service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 12, 2025

Great experience with Nikki Harmon in your service department. Hope to deal with her in the future. More

by lawsonvic38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki,Harmon
Mar 12, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Nikki this wonderful review! We are so glad that Nikki took great care of you and we look forward to continue providing you with the same 5-star service in your visits to come!

March 08, 2025

Good repair work - on time. Knowledgeable & friendly Nikki Harmon made the check-in work smoothly More

by wlbt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 10, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Nikki this spectacular review! We are delighted to know that she was knowledgeable, friendly and made the check in work smoothly. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 05, 2025

Nikki was concerned on the maintenance of my vehicle and tells me what I need to make it running More

by ee42ee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Mar 06, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that Nikki provided you with thorough and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 28, 2025

I had a service appointment scheduled for 730 am here I was promptly greeted by my service advisor Trey Knight. He was extremely courteous and explained the service that would be performed. More

by Quick Silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Knight
Feb 28, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Trey provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 28, 2025

Nikki Harmon did an excellent job in informing me of the progress of my car, even answering questions that I had about my car & she even cleaned inside of my windshield! Service was finished in a timely m More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 28, 2025 -

Loyalty Chevrolet Cadillac responded

Anita, Thank you for sharing your positive experience with us. We are happy to hear that Nikki got your automotive needs taken care of and kept you well informed throughout the process. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 27, 2025

I came to the dealership for my annual inspection. My service advisor, Kaitlyn Ussery, kindly greeted me, answered my questions, and assured me that I would be taken care of promptly. All of my exper More

by Buffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Feb 28, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are so glad that our team consistently takes great care of you and that Kaitlyn made this service experience with us no different. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

February 22, 2025

Kaitlyn Ussery took very good care of me yesterday and I appreciated her honesty about what needed to be done with my car. It’s great to find such a reliable service establishment. Thanks again, Sherron More

by csbiondi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Feb 24, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review, Sherron! Your safety and satisfaction are our utmost priorities, and we are glad that Kaitlyn took exceptional care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 20, 2025

I have 3 vehicles that are service at Loyalty on a regular basis. Kaitlyn Ussery is the service writer I work with, and she always does an excellent job. She keeps me well informed and makes sure ever More

by bjeverhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Feb 21, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Kaitlyn this remarkable review and recommendation! We are delighted to know that she did an excellent job, kept you well informed and made sure everything was covered. If there is ever anything more that we may help you with please do not hesitate to let us know.