Loyalty Chevrolet Cadillac

Kaitlyn Ussery helped with getting a last minute service request to find out what was wrong with my sisters vehicle. She got us in within 24-48 hrs and gave us a quote on work needed. She was very polite, request to find out what was wrong with my sisters vehicle. She got us in within 24-48 hrs and gave us a quote on work needed. She was very polite, professional and nice to talk with. More

Mallory Bishop in the service department provides OUTSTANDING ASSISTANCE!!! She clearly describes what is needed to be done to correct the problem!!!! OUTSTANDING ASSISTANCE!!! She clearly describes what is needed to be done to correct the problem!!!! More

Ryan Hoffman was courteous didn’t pressure me and let me look to see what automobiles you had on the property. I found the one I like and came back the next day to purchase my new car. He knew his stuff alo look to see what automobiles you had on the property. I found the one I like and came back the next day to purchase my new car. He knew his stuff along with the finance officer and had me out of there about an hour. For a young man he’s a pretty good salesman. I would definitely buy another car from him when that time come around again. He also had a wonderful personality. More

Excellent service. Nikki Harmon sent updates and explanations. Very professional and worked with me. Thanks Nikki Harmon sent updates and explanations. Very professional and worked with me. Thanks More

Nikki Harmon and the shop always work to get the repairs that are needed done completely in an efficient and timely manner. Nikki keeps me informed of the progress and any changes that come up. that are needed done completely in an efficient and timely manner. Nikki keeps me informed of the progress and any changes that come up. More

Mallory Bishop is the Best of the Best in my many, many years of experience with Dealer representatives. She is very responsive to my needs and concerns and always works to satisfy exactly what I expect. years of experience with Dealer representatives. She is very responsive to my needs and concerns and always works to satisfy exactly what I expect. She communicates effectively and with true respect for my opinion. Thank e Mallory. More

Everyone, including Ryan Hoffman, Mallory Bishop, and Meghan Lieser, were extremely helpful and professional. I would recommend this dealership to anyone. Meghan Lieser, were extremely helpful and professional. I would recommend this dealership to anyone. More

Excellent service as always, Mallory Bishop is great to work with and does a great job keeping my Tahoe up to date on it’s maintenance work with and does a great job keeping my Tahoe up to date on it’s maintenance More

The service was excellent and the service tech performed the requested tasks promptly . Mallory Bishop was very helpful with a question I had before the service and kept me current on the progress during s the requested tasks promptly . Mallory Bishop was very helpful with a question I had before the service and kept me current on the progress during service . The price was a welcome surprise as well . Expected it to be much more . More

I had a problem and with no appointment drove in to the Service area. I was greeted very friendly. Trey Knight took the car for me and fixed everything. I left feeling very comfortable that my car was t Service area. I was greeted very friendly. Trey Knight took the car for me and fixed everything. I left feeling very comfortable that my car was taken care of at Loyalty. I thank everyone for their help and understanding. I will always take my car to Loyalty. More