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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
194 Reviews
Call Dealership (757) 354-3999
View Awards

543 2nd Street

Williamsburg, VA

23185

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194 Reviews of Loyalty Chevrolet Cadillac

November 05, 2023

Greeted immediately upon arrival, dicussed servicing to be preformed. Arranged a shuttle ride. All services were performed in an excellent manner. Very satisfied. More

by carolsennott42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk T
Report | Print
Nov 06, 2023 -

Loyalty Chevrolet Cadillac responded

Thanks for the 5-star rating! We're happy to hear that you have had such great experiences with us, and that our team has consistently provided you with the quality care that you deserve. We appreciate your business and look forward to working with you again in the future!

Helpful
November 01, 2023

There is a lot of “down” time wasted by buyer as nothing is ever ready re: paperwork, vehicle when promised. Not that it was anyone in particular, just sat a very Long time for no reason More

by Hec1596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hoffman, Laine Wrann
Report | Print
Helpful
October 30, 2023

George Mastermaker, Jake Hoffman, Danene Taylor and Laine Wrann were simply outstanding. Their combined efforts made the process effortless. Their attitudes were refreshing. More

by goody150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mastermaker, Jake Hoffman, Danene Taylor , Laine Wrann
Report | Print
Oct 30, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

Helpful
October 30, 2023

Kirk Tajirian was very responsive to questions and I like working with him. Very helpful. More

by Robert Dal Pozzol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Also like working with Will corvette Tech
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Oct 31, 2023 -

Loyalty Chevrolet Cadillac responded

Robert, Thank you so much for your positive review! Providing a smooth and efficient experience is always our goal, and we are glad that Kirk's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible!

Helpful
October 26, 2023

the entire service department is great and Kirk is the best! 5 stars for sure! More

by turfhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Oct 26, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this wonderful review! We are proud that Kirk provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible, and they will be delighted to hear of your kind words. Please do not hesitate to give us a call if anything!

Helpful
October 22, 2023

Good dealership I would recommend to anyone looking to buy a car. Great service. Thanks More

by michael.ford02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
Report | Print
Oct 23, 2023 -

Loyalty Chevrolet Cadillac responded

Hi Michael, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. We wish you safe travels! Please do not hesitate to let us know how we may be of further service to you!

Helpful
October 17, 2023

Awesome Crew! !! Specially Kirk Tajirian my service manager. He always provides excellent service, very friendly and knowledgeable about my vehicle needs. More

by lastman_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Report | Print
Oct 17, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are happy to hear that Kirk consistently takes great care of you and that he could make this experience with us no different. We hope to see you again the next time your vehicle is ready for service!

Helpful
October 16, 2023

Service is excellent and timely. The staff and advisors are friendly and helpful. The estimates are accurate and there are no surprises. More

by jkane23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Report | Print
Oct 17, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
September 23, 2023

Excellent service and communication. Mallory was the best. Highly recommend this dealership for your mechanical needs. More

by Victor Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Report | Print
Sep 25, 2023 -

Loyalty Chevrolet Cadillac responded

Hi Victor, We are so glad that Mallory could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review and recommendation! It is our pleasure to serve you and your automotive needs in any way possible. We look forward to your next visit!

Helpful
September 21, 2023

Kirk Tajirian was thorough, friendly & helpful in getting my car serviced as needed. Overall service experience was great. More

by MHarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tijirian
Report | Print
Sep 22, 2023 -

Loyalty Chevrolet Cadillac responded

We are so glad that Kirk could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for taking the time to give us this positive feedback. Please do not hesitate to give us a call! Safe travels!

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