Loyalty Chevrolet Cadillac

My experience was excellent thanks to Nikki Harmon! She was amazing—she kept me completely updated on the progress of the repair and took the time to explain the out-of-pocket costs in detail. Thank She was amazing—she kept me completely updated on the progress of the repair and took the time to explain the out-of-pocket costs in detail. Thank you Nikki for clear communication and great service!" More

Kaittlyn Ussery is an excellent service writer. She gave updates about the car service & notified me immediately when the car service had been done. I returned the rental care obtained by Hertz Re She gave updates about the car service & notified me immediately when the car service had been done. I returned the rental care obtained by Hertz Rental car to Loyalty Cadillac as instructed by Kaitten. A very professional service writer for Loyalty Cadillac. More

Awesome Service, with a friendly staff. I take all my cars here for servicing. Very Satisfied!!! I take all my cars here for servicing. Very Satisfied!!! More

Loyalty Chevrolet Cadillac is great place to take your vehicle when you want great service. I don't even drive a Chevy, but they treat me like I do. My service associate knows me by name. Nikki Harmon vehicle when you want great service. I don't even drive a Chevy, but they treat me like I do. My service associate knows me by name. Nikki Harmon is excellent at her job and goes above and beyond to ensure her customers receive the service you expect. I highly recommend Loyalty Chevrolet for your future service and purchase needs. More

The service was outstanding. We love working with Nikki Harmon. We highly recommend Loyalty Chevrolet for all of you vehicle needs We love working with Nikki Harmon. We highly recommend Loyalty Chevrolet for all of you vehicle needs More

Trey knight was a wonderful tech. He clearly explained the recommendations for my vehicle. I appreciated the timely appointment. Thank you to the whole team+ He clearly explained the recommendations for my vehicle. I appreciated the timely appointment. Thank you to the whole team+ More

As a first-time customer using the service department, I was very impressed. Sean Baek greeted me and listened carefully to my concerns. he was so professional and courteous. He explained what the proces was very impressed. Sean Baek greeted me and listened carefully to my concerns. he was so professional and courteous. He explained what the process would be and made sure I had all my questions answered. When I returned to pick up the vehicle, he was just as professional and courteous. I have had my vehicle serviced at our local AAA for years but am now considering going to Loyalty in Williamsburg because of Sean. He is truly your MVP. More

Kaitlyn was very friendly. She advised me of the services required for my vehicle. The video provided to me after the services of exactly what was done was very informative. Th She advised me of the services required for my vehicle. The video provided to me after the services of exactly what was done was very informative. Thanks to Kaitlyn and the service team. More

I received very good service on my Chevrolet Equinox. Service person was knowledgeable and very helpful. Service person was knowledgeable and very helpful. More

I always receive excellent service from Mallory Bishop at Loyalty. She goes above and beyond ! Loyalty. She goes above and beyond ! More