Loyalty Chevrolet Cadillac
Williamsburg, VA
Filter Reviews by Keyword
By Type
419 Reviews of Loyalty Chevrolet Cadillac
Nikki Harmon is usually always the one the schedules all my services for when I bring it there and she has always got me in and out quickly, unless parts need to be order and delivered. She always kept me u my services for when I bring it there and she has always got me in and out quickly, unless parts need to be order and delivered. She always kept me updated as things and I like how the mechanics take picture and video of the issues they find and after work is done and sends by text or email. A lot of places do not do that and I definitely like that. More
What an amazing dealership and Jake Hoffman was an exceptional sales rep who guided us through the process from ordering our vehicle to delivering it to our front door. Truly grateful to be part of th exceptional sales rep who guided us through the process from ordering our vehicle to delivering it to our front door. Truly grateful to be part of this wonderful family. More
The dealership wouldn’t even take or return our calls. Even though we did have issues and recallls. Kaitlyn and the team at Loyalty Cadillac took our call and squeezed us in to their already overwhelmed Even though we did have issues and recallls. Kaitlyn and the team at Loyalty Cadillac took our call and squeezed us in to their already overwhelmed schedule. More
Trey Kight was very helpful and the service experience was top shelf. From buying the car to service over the last couple years everything has been outstanding, was top shelf. From buying the car to service over the last couple years everything has been outstanding, More
Adrien was friendly throughout my experience. He gave me helpful information and guided me during my test drive and getting to know my vehicle. He was always so respectful. He gave me helpful information and guided me during my test drive and getting to know my vehicle. He was always so respectful. More
Customer Service is excellent! If you use a credit card you pay 3% fee. That’s expensive if your bill is $500. Finally, you pay premium and they don’t even wash your vehicle. If you use a credit card you pay 3% fee. That’s expensive if your bill is $500. Finally, you pay premium and they don’t even wash your vehicle. More
It was an excellent experience as usual working with Niki Harmon. SHE IS Very Professional and always willing. to help and have the clients in mind. Niki Harmon. SHE IS Very Professional and always willing. to help and have the clients in mind. More
I have been using this dealership for over 15 years. And Mallory Bishop has always taken care of my vehicles. She and the whole team do an excellent job. And Mallory Bishop has always taken care of my vehicles. She and the whole team do an excellent job. More



