Loyalty Nissan Richmond

Stephanie Mclaughlin has been and is an excellent service representative with excellent customer service skills and a genuine concern for people. Stephanie is the main reason I keep coming back to the dealer representative with excellent customer service skills and a genuine concern for people. Stephanie is the main reason I keep coming back to the dealership. Very satisfied with service and timeliness. More

Larry Meade was my service person. He was very personable, friendly, helpful and willing to assist. I did not have to wait to be waited on, he was right there. Thank you very much Larr He was very personable, friendly, helpful and willing to assist. I did not have to wait to be waited on, he was right there. Thank you very much Larry! More

Robert, the sales person was very knowledgeable, professional and courteous. My whole experience was very enjoyable. professional and courteous. My whole experience was very enjoyable. More

Larry Meade was very professional polite and respectful. Larry was very attentive to my concerns. I would definitely request him when I come back for my next appointment. Larry was very attentive to my concerns. I would definitely request him when I come back for my next appointment. More

Roger Hodges was very friendly and professional. It was a pleasure to have my car washed after the oil change. Loyalty Nissan is a great dealership. It was a pleasure to have my car washed after the oil change. Loyalty Nissan is a great dealership. More

Roger Hodges does a great job for me and always comes through as expected. Very thorough very professional. I appreciate all you do. through as expected. Very thorough very professional. I appreciate all you do. More

I like this dealership. All the employees are friendly. The building and restrooms are clean. My Advisor, Lamont Wright is an awesome advisor. He is very knowledgeable, All the employees are friendly. The building and restrooms are clean. My Advisor, Lamont Wright is an awesome advisor. He is very knowledgeable, courteous, friendly, and professional. He is very attentive to his customers. He definitely contributes to my successful experience when I visit there for service on my vehicles. More

Working with Loyalty Nissan has been a pleasure. The best part about getting services there is the wonderful Kim Turner, she is an amazing! She is patient, very kind, and goes out of her way for her The best part about getting services there is the wonderful Kim Turner, she is an amazing! She is patient, very kind, and goes out of her way for her clients. I would not choose anyone else to work with when having the option. She is the definition of above and beyond no matter the circumstances or how others treat her. It is because of Kim that I have continued my services with this dealer. Thanks for everything. -Serina Jones More

Rashond Dugger at Loyalty Nissan was Excellent to work with. He was Very Polite and knows all about the accessories on the vehicles. He did not pressure me and made sure i was taken care of and got exac with. He was Very Polite and knows all about the accessories on the vehicles. He did not pressure me and made sure i was taken care of and got exactly what i wanted. I highly recommend everyone visit Loyalty Nissan and ask for Rashond Dugger when you go. You will not be dissapointed. More

Kim turner was exceptional to work with and had my vehicle ready when promised - Highly recommend vehicle ready when promised - Highly recommend More