Loyalty Nissan Richmond

I have given the dealership and my salesperson a perfect rating because they were perfect in finding the right vehicle to meet my needs at a price I can afford. rating because they were perfect in finding the right vehicle to meet my needs at a price I can afford. More

Felt rushed on day of sale. Came in to test drive only. Left with new car. Returned for review of features and Auto Butler. Auto Butler application left visible spots throughout the car dash and seats, etc Left with new car. Returned for review of features and Auto Butler. Auto Butler application left visible spots throughout the car dash and seats, etc. The new product dries quicker than yhe previous one (a plus. My salesman and Stephanie (Service Mngr) wiped all the noticeable spray spots off as soon as it was noticed. Greg (my salesman) and Stephanie did all that was possible to assure satisfaction as I drove my new car home. I have had the car for almost two weeks now, and so far, my experience with it on the road has been pleasing. The electronic operations CD was easy to review and apply also. Thank you. More

Robert did an excellent job and we are very pleased with our purchase. He went beyond job expectations to help us get the best deal on a great auto. I was able to get far more car than I had anticipated o our purchase. He went beyond job expectations to help us get the best deal on a great auto. I was able to get far more car than I had anticipated or hoped for. Thanks again. More

I am so far very satisfied with the service that I have received from Priority Nissan's staff and associates. Mrs. Deal accommodated me as my salesperson and went out of her way to ensure that I was satif received from Priority Nissan's staff and associates. Mrs. Deal accommodated me as my salesperson and went out of her way to ensure that I was satified with my purchase of a 2009 Nissan Sentra. I have encountered some minor problems that are being addressed (e.g. small scratches,damaged antennae). I am awaiting to recieved monies due me at the completion of the funding of the sales transaction. I am encouraged that Priority will honor their agreed upon obligation due to the high level of integrity and committment that they have already demonstrated. Mr. Cole the Sales Manager has been extemely accommodating and has provided additional services to me at no cost. I have absolutely no problems at this time recommending Priority Nissan and specifically Mrs. Deal to anyone looking for a good car and excellent service. More

Guy and Greg both did an outstanding job for me with the purchase of my new pathfinder. The service was second to none. I will definately come back to Priority Nissan for my next purchase and would recomm purchase of my new pathfinder. The service was second to none. I will definately come back to Priority Nissan for my next purchase and would recommend them to anyone interested in a new vehicle purchase! Leonard Varney More

The best experience I have ever had with a dealership and my first brand new vehicle purchase! I visited the dealership, now located on Priority Way in Chester, with my heart set on a used '09 Nissan Murano my first brand new vehicle purchase! I visited the dealership, now located on Priority Way in Chester, with my heart set on a used '09 Nissan Murano only to find it wasn't my perfect fit, the folks wound up working their magic and got me in a branch new 2011 Nissan Rogue which I absolutely adore with amazing financing I could have never imagined. They had a play area that my daughter just loved and where I could keep a close eye on her easily. I couldn't have been more pleased with the experience and I can truly say I am a Priority customer for life! More

PAM DEAL WAS GREAT, FELT SHE SPENT THE TIME TO MAKE SURE I RECEIVED THE BEST CAR AT THE BEST PRICE. JUST WENT TO "LOOK" AND CAME AWAY WITH A NEW CAR ON THE SAME DAY ,SATISFIED AND OVERALL WAS PLEASED. GREAT I RECEIVED THE BEST CAR AT THE BEST PRICE. JUST WENT TO "LOOK" AND CAME AWAY WITH A NEW CAR ON THE SAME DAY ,SATISFIED AND OVERALL WAS PLEASED. GREAT STAFF ALL AROUND, WHEN IT COMES TIME FOR SERVICE I HOPE I CAN SAY THE SAME? THANKS More

I recently went into the Nissan Dealership to purchase a vehicle. I was informed by Tarrance that used vehicles were 2,500.00 off. So I found a 2008 used vehicle that had a price on the window of 21,797. vehicle. I was informed by Tarrance that used vehicles were 2,500.00 off. So I found a 2008 used vehicle that had a price on the window of 21,797. So I expected to pay 19,297.00 for the vehicle. After pulling my credit report, the salesperson then stated that the 2,500.00 wasn't available on vehicles that had the price in the window! I believe this is a tactic so you're unaware if you're really getting 2,500.00 off the vehicle. Needless to say I was very upset! I wasted 4 hours of my time! Received an inquiry on my credit report, and left without a vehicle! I was informed the salesperson doesn't work for Priority, but I feel whether he's on the payroll their or not, he still REPRESENTS the company when selling a vehicle! I believe this issue needs to be rectified. In the meantime I will contact the Dealer Board, and channel 12 on your side. More

I bought a pre-owned 2004 Lincoln LS. The salesman Larry and the Sales Mgr and Finance Mgr couldnt have been more helpful. There was a squeak in the steering as well as an oil leak. This dealership picked u and the Sales Mgr and Finance Mgr couldnt have been more helpful. There was a squeak in the steering as well as an oil leak. This dealership picked up the leak and fixed it without me knowing about it until after the fact. The squeak persisted and Bob Saunders referred it to Crossroads Ford and it took months to get to the bottom of it, but he stayed with it even though he had moved onto the Priority Toyota Dealership. I am very impressed with Priority and understand completely why they're getting a Volkswagen Dealership as well. Priority will get my business in the future for sure. More

I went to Priority Nissan convinced that I wanted a Frontier Pro-4x, fully loaded. After driving the truck I was pleased with it but not convinced it was the right truck for me. Instead of pushing me Frontier Pro-4x, fully loaded. After driving the truck I was pleased with it but not convinced it was the right truck for me. Instead of pushing me toward purchasing that truck Pam suggested that I try other trim levels that I had not considered. Owning a Frontier herself, she has a lot of insight into that product line. I ended up trying a Frontier SV and liking it better based on the smoother ride due to its lack of off-road oriented suspension. Long story short, I left the dealership with a truck that better suited my needs and I saved money to boot! Thanks Pam. More