
Loyalty Volkswagen
Chester, VA
Filter Reviews by Keyword
By Type
Showing 327 reviews
Mike Altizer is by far the most professional , informative and personable service technician that I have ever worked with !!! … he puts the “ Loyalty “ in Loyalty VW !!! … a class act of top notch informative and personable service technician that I have ever worked with !!! … he puts the “ Loyalty “ in Loyalty VW !!! … a class act of top notch performance !!! More
The dealership is friendly, clean and organized. For my service visit I was promptly greeted. The overall check in was easy. I had an appointment and waited about 1.5 hrs for an oil change. For my service visit I was promptly greeted. The overall check in was easy. I had an appointment and waited about 1.5 hrs for an oil change. More
Michale Altizer made sure my appointment was quick & efficient! Easy drop off & pick up. When we work with him it always seems to go smoother! efficient! Easy drop off & pick up. When we work with him it always seems to go smoother! More
Greg Grandison made this the easiest car purchase for me! I called on a Tuesday, had appt on Wed and picked up my new VW Atlas Cross Sport on Sat. I was in and out in less than 2 hours! Everyone at Loyalty d I called on a Tuesday, had appt on Wed and picked up my new VW Atlas Cross Sport on Sat. I was in and out in less than 2 hours! Everyone at Loyalty dealership was great to work with, but it all started with Greg, thanks again!!! More
Mr jones is a excellent salesman and he help me get a great deal on a new suv that I’m truly enjoying thank you again sir and god bless you great deal on a new suv that I’m truly enjoying thank you again sir and god bless you More
Israel Lemons was outstanding fir a new sales team member. Very impressed with him. He went out of way to get us the answers we ask and made the overall experience the best I every had at a car deale member. Very impressed with him. He went out of way to get us the answers we ask and made the overall experience the best I every had at a car dealership. Nice young man. More
I recently had my car serviced at Loyalty Volkswagen, and I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfact I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfaction. What stood out to me most was their attention to detail and willingness to go the extra mile. They took the time to explain the work being done, provided accurate estimates, and ensured my car was returned in top condition. The process was smooth and efficient, with no unnecessary delays. The facility itself was clean and welcoming, making the wait comfortable. The team’s friendliness and transparency made a lasting impression, and I feel confident bringing my car back for future services. I highly recommend Loyalty Volkswagen to anyone looking for reliable and trustworthy auto care. Thank you for the excellent service! More
We had the privilege of working with Israel Lemmons. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. More