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Loyalty Volkswagen
Chester, VA
344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 344 reviews
August 25, 2025
They did a great job and diagnosing and fixing my problem with my 2018 Volkswagen Passat. Michael Altizer assisted me and kept me informed al the way from start to completion. with my 2018 Volkswagen Passat. Michael Altizer assisted me and kept me informed al the way from start to completion. More
by jsm211
Employees Worked With
Michele Altizer
August 13, 2025
Took Passat in for needed repair. The work was performed in the time that I was told and at a fair price. Michale Altizer was very thorough in his work. The work was performed in the time that I was told and at a fair price. Michale Altizer was very thorough in his work. More
by molsy1
Employees Worked With
Michale Altizer
August 10, 2025
From the minute we arrived at the dealership we were greeted with a smile from Brandon Delano, and it only got better after that. I would recommend Loyalty to anybody who what’s to be treated with resp greeted with a smile from Brandon Delano, and it only got better after that. I would recommend Loyalty to anybody who what’s to be treated with respect, and taken seriously about purchasing a car. More
by Mark F
Employees Worked With
Brandon Delano
July 31, 2025
My wife and I purchased a 2025 Atlas Cross Sport from loyalty and were very happy with the experience. Brandon Delano was excellent and incredibly helpful presenting the options available to us. If you a loyalty and were very happy with the experience. Brandon Delano was excellent and incredibly helpful presenting the options available to us. If you are in the market for a new car I highly recommend Brandon Delano at loyalty VW. More
by fitzpact
Employees Worked With
Brandon Delano
July 26, 2025
I went to Loyalty to get my lights panel back in order after getting a new battery from someone else. I asked them to perform another job on my car that came to their attention.. They had brought my out, after getting a new battery from someone else. I asked them to perform another job on my car that came to their attention.. They had brought my out, without performing the job on the car.. They took my car back in. They charged me. But who to say if they worked on it . More
by Sharon Taylor
Employees Worked With
Michael Altizer
July 26, 2025
I had a great experience with getting my engine replaced at loyalty Volkswagen. They reason that it was such a great experience is because of the service advisor that I dealt with Robert Wilson. at loyalty Volkswagen. They reason that it was such a great experience is because of the service advisor that I dealt with Robert Wilson. More
by brittharman
Employees Worked With
Robert Willson
July 20, 2025
DA Davenport and all the staff from the finance department to the service team where phenomenal. Highly recommend buying from the loyalty group. department to the service team where phenomenal. Highly recommend buying from the loyalty group. More
by Mike.
Employees Worked With
DA Davenport
July 18, 2025
My salesperson Israel Lemons was awesome! Very helpful, very kind, and very easy to talk to. He went out of his way to make sure all my questions were answered. I highly recommend this de Very helpful, very kind, and very easy to talk to. He went out of his way to make sure all my questions were answered. I highly recommend this dealership and ask for Israel! More
by Danieltomko
Employees Worked With
Israel Lemons
