Loyalty Volkswagen

I scheduled my visit online for an oil change and was very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any que very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any questions. It was my first visit but definitely not my last. More

Before coming in I had tried to remove a stubborn decal from the inside of my window from a wash service I had used in the past. It left such a stubborn residue that I'd have to buy something to help remov from the inside of my window from a wash service I had used in the past. It left such a stubborn residue that I'd have to buy something to help remove it. When I came to pick up my car I found that they had removed it entirely w/out me asking & I was ecstatic over it. Thank y'all so much. More

Michale Altizer quickly out processed my vehicle. Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! More

I had a great experience! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! More

Kody was all the time really friendly and helpful! All in all it was a great experience. All in all it was a great experience. More

I have a long history with this dealership. Family values and honesty are at the forefront of their values. Family values and honesty are at the forefront of their values. More

Frances was able to get me in without much notice and make sure that my service was completed in time to pick up by the end of the day. She kept me updated about the status of my vehicle and covered all make sure that my service was completed in time to pick up by the end of the day. She kept me updated about the status of my vehicle and covered all of my upcoming service needs. Thanks, Frances and Team Loyalty! More

Clean, calm and quiet . The woman at the service deck was knowledgeable and kind. Great service The woman at the service deck was knowledgeable and kind. Great service More

Mike Altizer got my wife's car in and out quickly for the 30k service 30k service More

Rob Wilson is my service representative and he always provided excellent and timely customer service. provided excellent and timely customer service. More