Loyalty Volkswagen

I sold a VW atlas to a customer that lived closer to Loyalty. She had some issues within the first 3000 miles that I opted to help out with diagnosis. There was also some recall work that could be looke Loyalty. She had some issues within the first 3000 miles that I opted to help out with diagnosis. There was also some recall work that could be looked into we realized. Ashley Robertson was my point of contact throughout the process and I had never worked with her before. It is not easy to be comfortable with another company to do the diagnosis and repair work on behalf of a customer for many reasons; they may upsell said customer, they may bash some work and recommend new items or suggest something implied was not actually taken care of, and almost operate with an open checkbook mind state. Ashely not only did not do that but she had open dialogue, treated me as much as her customer as our now mutual customer, and took care of the recall work immediately without hesitation. I felt comfortable working with her from the start and would highly recommend her. She is the kind of employee I would gladly hire at my own location. Thanks Ashley! More

Great service, they always take good care of my car and so helpful. I am thankful. so helpful. I am thankful. More

Michale Altizer was awesome! Listened to what my needs were for my vehicle and got them taken care of. Kept me informed and it was all done in a timely manner. Great service! Listened to what my needs were for my vehicle and got them taken care of. Kept me informed and it was all done in a timely manner. Great service! More

Thank you, Michael Altizer for your excellent professional service! My vehicles were serviced and clean at pickup. I highly recommend using Loyalty Volkswagen. professional service! My vehicles were serviced and clean at pickup. I highly recommend using Loyalty Volkswagen. More

I feel there was Timely service and great communication from Mike Altizer. Services were rendered as request from Mike Altizer. Services were rendered as request More

The service I received at this dealership was absolutely impeccable! The staff was knowledgeable and friendly! I will be buying another car there for my husband soon! impeccable! The staff was knowledgeable and friendly! I will be buying another car there for my husband soon! More

Thanks to Michale Altizer I had a great experience at Loyalty VW He was very informative and even concerned He is a great asset to your dealership service center! Loyalty VW He was very informative and even concerned He is a great asset to your dealership service center! More

I purchased my 2015 Jetta at Loyalty VW and Michale Altizer and the team at Loyalty have kept my car in great shape. Thank you! Altizer and the team at Loyalty have kept my car in great shape. Thank you! More

As always my car was in great hands. Thank you Mike always perfect customer service. Thank you Mike always perfect customer service. More

Very professional and efficient once the parts arrived. Robert Wilson was very helpful by keeping me updated on the progress, timeline, and contact with my warranty provider. With his help I received the o Robert Wilson was very helpful by keeping me updated on the progress, timeline, and contact with my warranty provider. With his help I received the optimal amount towards my final bill from the warranty coverage. This was a very costly repair experience. Thank you. More