Loyalty Volkswagen

I recently had a wonderful experience at Loyalty Volkswagon Dealership while searching for the right car. The sales representative, Joseph Jones went above and beyond to provide exceptional customer Volkswagon Dealership while searching for the right car. The sales representative, Joseph Jones went above and beyond to provide exceptional customer service throughout the entire process. From the moment I walked into the showroom, I was greeted with a warm and friendly smile. He patiently listened to my requirements and preferences, understanding the importance of finding the perfect car that would meet all my needs. What impressed me the most about Mr. Jones was his willingness to go the extra mile and ensure that I was fully satisfied with my choice. He took the time to show me multiple vehicle options, explaining each one's features and specifications in detail. Mr. Jones extensive knowledge and expertise were evident, making me feel confident in my decision-making process. More

I popped up without an appointment for an issue I was having with my tire. Mike Altzier recognized me and realized the importance of getting my tire fixed. He was able to explain to the porters and the t having with my tire. Mike Altzier recognized me and realized the importance of getting my tire fixed. He was able to explain to the porters and the tech what I needed. It makes it so much easier to get my car serviced where I purchased it from. Thanks Mike! More

I didn’t feel pressured on purchasing a vehicle at all, it was a great experience it was a great experience More

I had an overall great experience at this dealership. Our salesman, Logan Mcnutt, was extremely helpful and patient as we checked out multiple different cars and took our time making a decision. He was k Our salesman, Logan Mcnutt, was extremely helpful and patient as we checked out multiple different cars and took our time making a decision. He was knowledgeable about the cars we were considering and did not rush us at all, which I appreciate. I did not feel pressured into making a purchase at any point. As expected, we still spent multiple hours on site but such an important purchase takes time. My only complaint is I personally was not impressed with the finance representative. He attempted to sell us things we did not need, such as gap insurance, even after we explicitly stated we did not want and would not be purchasing certain packages. He also made comments throughout our interaction I did not appreciate. Thankfully we are informed and educated on the car buying process and are happy with the final outcome. As with any dealership, do your homework before you arrive. Overall, we were served timely and felt we received good customer service. I will definitely consider going back to this dealership for my next purchase. More

Amazing sales staff, they worked with me extensively and made sure I was very comfortable with my purchase. made sure I was very comfortable with my purchase. More

Mike always gives good customer service. You are always greeted with a smile. Never a long wait time. You are always greeted with a smile. Never a long wait time. More

A modern, clean, and comfortable showroom. Sales Associate Logan McNutt was very knowledgeable about VW products. He presented himself as very polite and professional and was extremely valuab Sales Associate Logan McNutt was very knowledgeable about VW products. He presented himself as very polite and professional and was extremely valuable in helping my wife and I learn about and understand our new 2023 Jetta SE. We could not ask for a better sales associate. Kudos and Thank You to Logan. We are enjoying our new ride! More

Thank you Michale Altizer 244 & Cameron Preston 506 for great service with my Jetta 2019 & your outstanding customer service. From the Harrison's great service with my Jetta 2019 & your outstanding customer service. From the Harrison's More

Every helpful letting us know what was needed. Also informed us on all warranty items. Also informed us on all warranty items. More