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Loyalty Volkswagen

Chester, VA

4.8
285 Reviews

16300 Loyalty Way

Chester, VA

23831

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Showing 285 reviews

October 31, 2017

It was Quacktatstic Awesome experience, made it easy and painless. I would definitely recommend my friends and family to purchase a vehicle from this dealership. Great ex More

by Letmein1234?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Cusick
October 30, 2017

Awesome first car experience Buying this VW Jetta in 2017 was a smooth and easy process, as the dealer was very helpful throughout every step of the process. From initial contact More

by Avastyematey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason and Dylan and Dianne
October 26, 2017

Excellent service Hayton Jones is the greatest salesman, he goes above and beyond to make it happen. He makes car buying a breeze! I would recommend you all to everyone More

by ARoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayton R. Jones
October 23, 2017

Excellent customer service Hayton Jones at Priority Volkswagen is a great salesman. He made my car buying experience enjoyable. The team went above and beyond in assisting me w More

by Sherika Charity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haydon Jones
October 16, 2017

Customer service was to the point. The customer service was to the Point and met my needs. I wanted to see the finance figures side by side and there was no back and forth which was ide More

by Marlo-Jayme Moises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, Mason
August 31, 2017

Great Customer Service Bought a new car from here and it was the easiest process I have had in over 20 years of buying cars. I would recommend Priority and Mason to anyone. More

by VW110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason
August 16, 2017

I'd give negative stars if I could I stopped by Priority Volkswagen to test drive a Golf while in the market for a new car. I have never been treated so rudely by any other salesman as More

by RVAcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Grandison
June 22, 2017

Charged me for parts that were never put on the car. 3 items I rated them no stars because 1 star would be too much they are rip off kings. And thevmanager chad sentbme home in an unsafe car. And told me never More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad store manager and daniel serv manager
July 19, 2016

Do not buy VW I am a long-time VW owner and fan. From the 1978 Super Beetle Convertible sitting in my garage, to the countless Jettas, Passats, and other models th More

by lacheney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy
January 27, 2016

Worst Experience and Customer Service Ever Purchased vehicle 8/2013 with GAP insurance. Had a total loss 10/2015. I called GAP co (Toyota Financial) and was told my coverage was cancelled by th More

by reezy1000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Callendar, Kenny Dunn, Megan Zimmerman
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